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How to remove internal autodiscover record

tgreendyk asked
Last Modified: 2012-08-21
Hi all,

I inherited a Windows 2008 SBS installation and am migrating their Exchange to a hosted environment. After transferring MX records and setting up my first Outlook profile, I discovered that it prompted me for a login and password every time I opened Outlook.

The hosted firm determined that an internal autodiscover record is causing the problem. When their automated Outlook configuration utility is run, it should be automatically establishing Exchange Proxy settings that point to their server. However, after many attempts to manually add this entry, it keeps reverting back to the internal setting.

The internal setting that keeps appearing is remote.domain.com.  When I look in DNS on the server, I see the standard domain.local forwarding zone, but I also see a forwarding zone called remote.domain.com, however, I don't see any autodiscover record in that zone.

How can I remove the internal autodiscover that keeps overriding the hosted firms autodiscover?

Thanks in advance for the help.

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