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JerseyGiantFlag for United States of America

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logmein issue

i have a user that when you try and turn on PC from remote pc , her machine will not power up.  i checked the settiings on her side of Logmein and the box is check to power on LAN.. any suggestions?

thanks
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jacobstewart
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Confirm wake on lan is enabled in the bios.
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Does that PC's hardware really support this? If so is it enabled in the BIOS? Also, most wireless LAN Adapters do not support wake-on-lan, so if it is connected wirelessly it is unlikely to work.
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ASKER

no, its hard wired.  so i need to go into the PC's bios and change it.. ok. let me try
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rindi
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agreed. thank you