logmein issue

Posted on 2012-08-15
Last Modified: 2012-08-15
i have a user that when you try and turn on PC from remote pc , her machine will not power up.  i checked the settiings on her side of Logmein and the box is check to power on LAN.. any suggestions?

Question by:JerseyGiant
    LVL 6

    Expert Comment

    Confirm wake on lan is enabled in the bios.
    LVL 87

    Expert Comment

    Does that PC's hardware really support this? If so is it enabled in the BIOS? Also, most wireless LAN Adapters do not support wake-on-lan, so if it is connected wirelessly it is unlikely to work.

    Author Comment

    no, its hard wired.  so i need to go into the PC's bios and change it.. ok. let me try
    LVL 87

    Accepted Solution

    It can also depend on the NIC used. If the motherboard has more than one internal NIC, it is possible that only one supports WOL. If the NIC is on an addon board it is possible that either it doesn't support WOL, or you may need an extra lead from the NIC to the mainboard, and the mainboard might not always have a connector for that lead.

    Author Comment

    agreed. thank you

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