Learn how to a build a cloud-first strategyRegister Now


logmein issue

Posted on 2012-08-15
Medium Priority
Last Modified: 2012-08-15
i have a user that when you try and turn on PC from remote pc , her machine will not power up.  i checked the settiings on her side of Logmein and the box is check to power on LAN.. any suggestions?

Question by:JerseyGiant
  • 2
  • 2

Expert Comment

ID: 38296120
Confirm wake on lan is enabled in the bios.
LVL 88

Expert Comment

ID: 38296124
Does that PC's hardware really support this? If so is it enabled in the BIOS? Also, most wireless LAN Adapters do not support wake-on-lan, so if it is connected wirelessly it is unlikely to work.

Author Comment

ID: 38297345
no, its hard wired.  so i need to go into the PC's bios and change it.. ok. let me try
LVL 88

Accepted Solution

rindi earned 2000 total points
ID: 38297373
It can also depend on the NIC used. If the motherboard has more than one internal NIC, it is possible that only one supports WOL. If the NIC is on an addon board it is possible that either it doesn't support WOL, or you may need an extra lead from the NIC to the mainboard, and the mainboard might not always have a connector for that lead.

Author Comment

ID: 38297408
agreed. thank you

Featured Post

Industry Leaders: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

OfficeMate Freezes on login or does not load after login credentials are input.
Possible fixes for Windows 7 and Windows Server 2008 updating problem. Solutions mentioned are from Microsoft themselves. I started a case with them from our Microsoft Silver Partner option to open a case and get direct support from Microsoft. If s…
In this video, we discuss why the need for additional vertical screen space has become more important in recent years, namely, due to the transition in the marketplace of 4x3 computer screens to 16x9 and 16x10 screens (so-called widescreen format). …
This Micro Tutorial will give you a introduction in two parts how to utilize Windows Live Movie Maker to its maximum editing capability. This will be demonstrated using Windows Live Movie Maker on Windows 7 operating system.
Suggested Courses
Course of the Month21 days, 2 hours left to enroll

810 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question