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Desktop experience feature over Windows Server 2008 R2 SP1 - Failure configuring

Hi,

I am testing a migration from SBS 2003 to Windows Server 2008 R2 Sp1 with Exchange 2010.
I am now at the point of installing Exchange 2010, but a prerequisite feature fails at the configuring step (after reboot).

I tried a clean boot, windows update, servermanager.log doesn't tell me much, ink feature prerequisite installed... I uninstalled Symantec Endpoint. Went through almost every possible online solutions, now I am stuck...

Any hint, experts ?
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maxalarie
Asked:
maxalarie
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1 Solution
 
Manpreet SIngh KhatraSolutions Architect, Project LeadCommented:
At what installation step are you stuck and what is the error ?

- Rancy
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maxalarieAuthor Commented:
I install the feature (Desktop Experience) through the server manager, it says it is installed successfully, but needs a reboot.

But when it tries to configure it after booting, it says "failure configuring windows features reverting changes".

I can't find the specific error in servermanager.log, nor in cbs.log, nor in Event Viewer.
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Manpreet SIngh KhatraSolutions Architect, Project LeadCommented:
Any specific reason you want to enable this feature on the W2k8 server with Exchange ?
Desktop Experience Overview
http://technet.microsoft.com/en-us/library/cc772567.aspx

Found some sites that had the same issue .... just go through them once

http://social.technet.microsoft.com/Forums/en-US/winservermanager/thread/4e013615-a553-4ce4-a9ce-88bd7afe6415
http://social.technet.microsoft.com/Forums/en-US/winservergen/thread/34bcb785-509b-4a51-a4f0-3d1fa4ab33ef

- Rancy
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maxalarieAuthor Commented:
Yes, the reason is that it is a requirement for exchange 2010.
I will check those resources and get back to you about them.
Thanks,
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maxalarieAuthor Commented:
1) Tried the clean boot option, didn't work
2) Second resource is not exactly my problem, I was able to install other features.
It is also proposing a clean boot more detailed that I also tried without success.
I don't think the SUR would change something, I was able to update the server through windows update (fully patched as of now), but I will give it a try.
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maxalarieAuthor Commented:
System Update Readiness tool is ran from windows update when it detects a problem that it can solve. There is no CheckSUR.log in C:\Windows\Logs\CBS (Note that there is a cbs.log that is 170 Mb !! There has to be something interesting in there, but I didn't find anything when I looked, anything particular I could ctrl+f ?)
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Manpreet SIngh KhatraSolutions Architect, Project LeadCommented:
Is there some AV .... can try stopping and then try installing the feature ?

- Rancy
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maxalarieAuthor Commented:
Stopped the AV through the clean boot, all services were disabled, the problem persists.
I also went farther and uninstalled the AV, same conclusion.

Thanks for your help,
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Manpreet SIngh KhatraSolutions Architect, Project LeadCommented:
After you uninstalled AV did you restart the server and then try ?

- Rancy
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maxalarieAuthor Commented:
Yes, server was booted several times since.
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maxalarieAuthor Commented:
There are several CMI error in cbs.log, anything I should worry about ?
Trying to get the log in here...
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maxalarieAuthor Commented:
Hm, I went back to Exchange installation, and tried ending the installation without the Unified Messaging role. We won't be using this anymore since it would mean upgrading our Cisco infra too. And guess what ? Desktop Experience doesn't need to be installed to complete the installation. It was probably because of the WAV files in Unified Messaging that DE was needed.
I hope it fixes my problem...
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