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Backup Eexec 2010R2 Failing

I am backing up exchange 2007 SP3 using Backup Exec 201R2 and started getting this error a couple of days ago.

Backup- server-v.domain.com
Remote Agent not detected on  server-v.domain.com
Server-v.domain.com V-79-57344-33899 - The resource could not be backed up because an error occurred while connecting to the Backup Exec for Windows Servers Remote Agent.


Make sure that the correct version of the Remote Agent is installed and running on the target computer.  If the server or resource no longer exists, remove it from the selection list. Edit the selection list properties, click the View Selection Details tab, and then remove the resource.
Unable to attach to \\server.domain.com\System?State.
V-79-57344-33899 - The resource could not be backed up because an error occurred while connecting to the Backup Exec for Windows Servers Remote Agent.


I have restarted the agent service and added the exchange server to the hosts file on the backup server and no luck.

Please help
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cheto06
Asked:
cheto06
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2 Solutions
 
Manpreet SIngh KhatraSolutions Architect, Project LeadCommented:
Can you re-install the Backup agent on the Exchange server and then try.

- Rancy
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HornAlumCommented:
Have you recently upgraded Backup Exec to that version? If so, I would suggest checking the agent version on that server. You can go to tools->install agents on other server, and see if it mentions there is an upgrade available for that server (should it be in the list). If it is not in the list, add the server to the list and see if it pushes an update.

You can also try removing the agent on the machine, and reinstall it by pushing it from the BE2010 server.

If that doesn't work, remove the agent again, and copy the RAWS32 (or 64 if the exchange server is 64 bit) folder to the exchange server and to a local installation. just specify your central server when prompted. The folder should be in your Program Files -> Symantec -> Backup Exec -> Agents folder
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cheto06Author Commented:
OK, remote install failed so I had to remove it and run a local install. Now my question is about the AOFO.   When I tried to do a remote install again it gives me two options: The remote agent and the AOFO option, but when I select both I get a message saying that the agent was detected on the remote servers and there are no updates/upgrades available at this time.  Do i need to somehow manually install the aofo agent or it's already there?

Thanks,
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HornAlumCommented:
Did the local installation on the exchange server prompt you for AOFO? If you have it checked on the remote install, and it tells you there are no upgrades/updates available, I'm guessing it is already installed.
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Manpreet SIngh KhatraSolutions Architect, Project LeadCommented:
I would say its not working so you can give it a try and check if that would help.
Also check if you can telnet from the Master server to Exchange server on the ports required for backup.

- Rancy
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cheto06Author Commented:
Running a backup now to see what happens. Hopefully I'll report good news shortly.
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Manpreet SIngh KhatraSolutions Architect, Project LeadCommented:
Awaiting :)
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HornAlumCommented:
did it work?
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cheto06Author Commented:
Finally got a good back up today.

Thanks for you help.
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