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cheto06

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Backup Eexec 2010R2 Failing

I am backing up exchange 2007 SP3 using Backup Exec 201R2 and started getting this error a couple of days ago.

Backup- server-v.domain.com
Remote Agent not detected on  server-v.domain.com
Server-v.domain.com V-79-57344-33899 - The resource could not be backed up because an error occurred while connecting to the Backup Exec for Windows Servers Remote Agent.


Make sure that the correct version of the Remote Agent is installed and running on the target computer.  If the server or resource no longer exists, remove it from the selection list. Edit the selection list properties, click the View Selection Details tab, and then remove the resource.
Unable to attach to \\server.domain.com\System?State.
V-79-57344-33899 - The resource could not be backed up because an error occurred while connecting to the Backup Exec for Windows Servers Remote Agent.


I have restarted the agent service and added the exchange server to the hosts file on the backup server and no luck.

Please help
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Manpreet SIngh Khatra
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Can you re-install the Backup agent on the Exchange server and then try.

- Rancy
Have you recently upgraded Backup Exec to that version? If so, I would suggest checking the agent version on that server. You can go to tools->install agents on other server, and see if it mentions there is an upgrade available for that server (should it be in the list). If it is not in the list, add the server to the list and see if it pushes an update.

You can also try removing the agent on the machine, and reinstall it by pushing it from the BE2010 server.

If that doesn't work, remove the agent again, and copy the RAWS32 (or 64 if the exchange server is 64 bit) folder to the exchange server and to a local installation. just specify your central server when prompted. The folder should be in your Program Files -> Symantec -> Backup Exec -> Agents folder
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cheto06

ASKER

OK, remote install failed so I had to remove it and run a local install. Now my question is about the AOFO.   When I tried to do a remote install again it gives me two options: The remote agent and the AOFO option, but when I select both I get a message saying that the agent was detected on the remote servers and there are no updates/upgrades available at this time.  Do i need to somehow manually install the aofo agent or it's already there?

Thanks,
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HornAlum
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ASKER

Running a backup now to see what happens. Hopefully I'll report good news shortly.
did it work?
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ASKER

Finally got a good back up today.

Thanks for you help.