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Error logging into vmware infrastructure client

tips54
tips54 asked
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I have an issue logging into VMware infrastructure client with any of my credentials.  I have previously logged in with the root and admin account in the pass to start my vm's but now when I log in I get the following message:

VMWare Infrastructure Client could not a connection with server xxx.xxx.x.xxx
Details: You do not have permission to login to the server

this issue just started, I have three critical vm's on the server I need to be able to start if the power were to go out right now and I can't.  I have logged in here before just fine. I have restarted the Client management agent on the physical server and I still get the error.  How can go about modifying the accounts without being able to get in?

 Thanks in advance.


ESXi 3.0
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Andrew Hancock (VMware vExpert / EE Fellow)VMware and Virtualization Consultant
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Expert of the Year 2017

Commented:
if you have forgotten the password, you will need to

1. Reinstall ESXi 3.0 this is the only supported method.

http://kb.vmware.com/selfservice/microsites/search.do?language=en_US&cmd=displayKC&externalId=1317898

2. Hack method here which does work

http://vm-help.com/esx/esx3i/Reset_root_password.php

is this a single host or connected to vCenter.

Author

Commented:
I have not forgotten the password because if the I go to the box I can log in with the same root credential.

This was preinstalled on a Dell Poweredge box, single hose.

Author

Commented:
I know the root password is correct. I guess I forgot the password for the other account, but should be able to login with root account as I can login at the physical box, but of-course I can't start the vm's at that interface.
Andrew Hancock (VMware vExpert / EE Fellow)VMware and Virtualization Consultant
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Fellow
Expert of the Year 2017

Commented:
root credentials will allow you to login and reset the other user password.

Author

Commented:
When I log in with root credentials on the Infrastructure client interface that is what gives this message even though root works physically at the box.
piyushranusriSystem Cloud Specialist
Top Expert 2012

Commented:
do you have Vc Center ?
i think restart vc center and then after try login to esx
Commented:
I could not logon with the root account.  I was able to log in once I recalled the password for the other account.

Author

Commented:
I will close this.

Author

Commented:
thnx.

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