Citrix XenApp novice testing out the package

Posted on 2012-08-15
Last Modified: 2012-08-16
I have the citrix server setup and I am trying to login to the site and no matter what login I use it fails.    I assumed that it would use the domain and users assigned to the domain but none that I tried worked.    I am using explicit auth and including all domains with domain user name and UPN.     What am I doing wrong.
Question by:patrickmiller
    LVL 24

    Expert Comment

    by:Sekar Chinnakannu
    XML service is running? if not start the same and give a try. Also try to change the xml port and give a try. To change the port
    LVL 19

    Expert Comment

    Go to manage server farm, once you click on the site URL in the AMC. You can then see an option to edit your XML broker server. If you have added more than one XML broker server then see if all those XML servers are online and they have their XML services running. Also try to swap or add new Citrix server name to the list and move it up and try again.

    If still same problem, then answer these questions

    1. Did that work fine in the past?
    2. Any recent changes?
    3. Check the eventlogs errors on the web interface and let us know
    4. Did you change any XML port recently?
    LVL 9

    Accepted Solution

    LVL 23

    Expert Comment

    by:Ayman Bakr
    Did you add your domain users to the Remote Desktop Users group on your servers? It might be well that is the issue, if all the above mentioned by the experts are fine.

    Otherwise post more info or error events that you are receiving on your servers.

    Write Comment

    Please enter a first name

    Please enter a last name

    We will never share this with anyone.

    Featured Post

    Looking for New Ways to Advertise?

    Engage with tech pros in our community with native advertising, as a Vendor Expert, and more.

    Citrix XenDesktop, gold image, VMware, vSphere.
    How to install and configure Citrix XenApp 6.5 - Part 1. In this video tutorial we have explained step by step installation of Citrix XenApp 6.5 Server on Windows Server 2008 R2 is explained in this video. We have explained the difference between…
    Illustrator's Shape Builder tool will let you combine shapes visually and interactively. This video shows the Mac version, but the tool works the same way in Windows. To follow along with this video, you can draw your own shapes or download the file…

    779 members asked questions and received personalized solutions in the past 7 days.

    Join the community of 500,000 technology professionals and ask your questions.

    Join & Ask a Question

    Need Help in Real-Time?

    Connect with top rated Experts

    17 Experts available now in Live!

    Get 1:1 Help Now