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If you replace hardrive on a laptop, is the warranty voided

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Last Modified: 2012-09-19
If you replace hardrive on a laptop, is the warranty voided
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Top Expert 2012

Commented:
If it comes from the manufacturer of the laptop, no.  If you pick one up off the shelf you introduce a whole host of problems (wrong voltage, Amperage, etc) so that would void your warranty.

Commented:
I believe it's seen as changing (or "opening") the laptop, so will be seen as voiding the warranty in pretty much all circumstances.
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Most Valuable Expert 2015

Commented:
Not if it is a manufacturer approved battery (No-Name or 3rd party Batteries are normally not allowed).

Commented:
More on xDUCKx's response - contact the vendor of your laptop and check with them. Some may treat the circumstance differently.
Top Expert 2012

Commented:
Sorry, I misread the post...I thought you said Power Supply.
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Most Valuable Expert 2015

Commented:
Sorry, I thought you had asked about the battery, and not the HD. With the HD it depends on the manufacturer and notebook. Usually if the battery can easily be reached without taking the laptop apart, it is allowed. If you have to take half the laptop apart in order to get to the disk you usually void warranty unless you allow a certified professional do the replacement.
Solo PascualIT Support

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Commented:
it's an HP

Commented:
The OP did originally post about a battery...

Replacing the hard drive will void the warranty as it's a partial disassembly of the unit

An authorised service provider can replace the hard drive for you, but the new component won't be covered as part of the original base warranty.
Lee W, MVPTechnology and Business Process Advisor
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Most Valuable Expert 2013

Commented:
Agree - the hard drive really depends on the manufacturer of the notebook.  If you replace it with one obtained from the same manufacturer, then it definitely should NOT and it should be covered either by it's own warranty or the duration of the warranty remaining on the laptop.

If you buy a third party drive (that is, one from your local computer store or online from the likes of newegg.com or similar vendor) then you can expect it to depend on the laptop maker.  Dell generally doesn't care, so long as the problem is not with the hard drive, they'll honor the warranty in my experience.  Apple on the other hand, if you so much as look at the computer funny, they void the warranty (I used to love it... Macs were SOOO easy to open, but you voided the warranty if you touched them... PCs had 12 screws keeping the case closed, but PC makers didn't care if the end user installed cards, memory, or other hardware.
Solo PascualIT Support

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Commented:
HP 4530S PRo CI3 2350

Commented:
I think it's only not going to void the warranty if the part was deemed as faulty and this was reported to HP.

Here's the link to the basic warranty details:

http://h40059.www4.hp.com/warranty/support/tc.php#2

and if you decide to proceed, here's HP's best practice doc:

 http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&taskId=125&prodSeriesId=5060880&prodTypeId=321957&prodSeriesId=5060880&objectID=c02907491
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Distinguished Expert 2019

Commented:
if you have warranty, why not get a drive from HP in warranty to replace it??
Sridhar CherukuriService Engineer

Commented:
Yes accoriding to warranty protocols, Warranty is VOID when you replace any spare by urself without giving it to the service center.

When you give it to the service center, through the s/n of laptop the unit details with the each spare p/n and s/n will be listed. If service center notices any of the p/n or s/n are not matching they will refuse the warranty.

But it is very unlikely all the service centers will cross check the p/n and s/n.

However after changing the HDD by yourself and again in few months if the HDD is dead and your are trying to claim warranty on it then you will be caught and warranty will be refused.

Commented:
thats ridiculous.  hp will actually send you a replacement hdd in the event your hdd fails.  

at my current job we run HP elitebook 8460P laptops.

if they didnt want you to replace drives yourself, they would have placed an anti tamper sticker on the hdd door.  and they sure as heck wouldnt ask you to replace the hdd yourself.

my question is why would you be replacing a drive and worry about voiding the warranty?  are you changing out the drive with an SSD?
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Distinguished Expert 2019

Commented:
i still suggest contacting them -  even if you want to install a bigger size or an SSD
since they stand for the warranty - they can answer it best
but you can do as you like, of course

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