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Exchange 2010 and Windows mobile 5

we have upgraded our SBS2003 to a new SBS2011 and our PDAs running WM5 no longer connect to exchnage. iphones are connecting and working fine.

i have exported the certificate from the OWA url and imported it to the device but in windows mobile device centre, i keep getting the error message Exchange ActiveSync has encountered an error. If this condition persists, please contact your Exchange Administrator.

Really need to get the PDA's bac up and running, Thanks in advance
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deadzerocool
Asked:
deadzerocool
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1 Solution
 
Alan HardistyCo-OwnerCommented:
Whose SSL certificate did you install?  Some support Windows Mobile 5 phones and some don't.

Please see the following chart for details of those that do:

http://technet.microsoft.com/en-us/library/9a1ec840-5bff-4add-b20a-8e5970c885fe.aspx

Alan
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Alan HardistyCo-OwnerCommented:
You may need to install the Root Certificate to the phones from the provider of your SSL cert to get the old phones working.
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deadzerocoolAuthor Commented:
we have never had a certificate issued by a CA. on the sbs2003 box the certificate was self generated by the server. it worked fine when installed on the devices.

Exchange 2010  has also created a certificate remote.mydomain.com. which is the one i have installed onto the devices

can i not use this or is buying a certificate a must do?
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Alan HardistyCo-OwnerCommented:
Considering how old the 5.0 phones are, I don't have any recent experience of them, but for the sake of a few bucks, if you pick a cert from the list of WM5 supported certificates, you should be able to get it working.

Prior to that, you might want to check out installing the certificate onto the phone, but the issue with that is that your phone can't build the chain up to the Root Certificate provider, so there may still be problems.

I would expect a 3rd party SSL cert is your only option if you want to maintain the old devices.
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deadzerocoolAuthor Commented:
I've requested that this question be closed as follows:

Accepted answer: 0 points for deadzerocool's comment #a38299400

for the following reason:

got my SSL cert today from thawtes and worked perfect, thanks
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Alan HardistyCo-OwnerCommented:
You have selected your own comment as the solution to this question, which I would hope you have done by mistake because I would have hoped that my assistance in this question led you to the solution, so one or more of my comments should have been chosen as the solution.

Please have another go at closing the question by picking one or more of my comments as the solution.

Many thanks

Alan
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deadzerocoolAuthor Commented:
I have closed the question incorrectly and assumed by closing it the points would go to alanhardisty.

Appologies but I have obviously closed it the wrong way and would welcome the correction
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deadzerocoolAuthor Commented:
Great help, sorry about clicking the wrong answer
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