Outlook keeps asking for password.

Posted on 2012-08-15
Last Modified: 2012-08-23

I have a server 2008 with exchange 2007.  all the pc's on the network connected to the DC.

we logon to the network  ok with the domain controller but when we open Outlook it always ask for a password.

I can access network share files from the server without passwords but only Outlook request for a password each time.

I have computer XP, Vista, W7.
Any suggestions would be appreciated
Question by:LENERO
    LVL 52

    Assisted Solution

    What is the connection type set for users "NTLM or Basic ?
    Is the issue happening to all users in the Organization ?
    How Outlook connect to Exchange? RPC over Http or TCP/IP?
    Exchange version ?
    Hope certs arent expired ?

    Outlook 2007 client keeps asking for password on exchange 2007

    Outlook 2007 prompts you repeatedly for a password under certain network conditions (HOTFIX)

    - Rancy
    LVL 23

    Assisted Solution

    by:Stelian Stan

    Author Comment

    Hi thank you for the reply.
    What is the connection type set for users "NTLM or Basic ? **Basic
    Is the issue happening to all users in the Organization ? Yes
    How Outlook connect to Exchange? RPC over Http or TCP/IP? HTTPS
    Exchange version ?2007
    Hope certs arent expired ? No

    thanks again
    LVL 52

    Assisted Solution

    As its happening to all of the users issue more seems to be with the server.

    So certs are fine .... Authentication method on server is Basic ..... Https mode of connection ..... Exchange 2007 SP ?

    - Rancy

    Author Comment

    I Still have Exchange 2007.. should I upgrade to SP 2 then 3? my friend told me that since I have Small business server 2008 it could give me a lot of exchange problems.

    Is he wrong?  I dont have alot of exchange experience.
    LVL 5

    Assisted Solution

    I remember we had issues with name resolution and using https, so we abandoned that and went back to normal TCP/IP and the prompts went away. You may need to look at your RPC/HTTPS configuration.
    LVL 23

    Accepted Solution

    You can apply Service Pack 3 directly. I don't see any reasons NOT to.

    Write Comment

    Please enter a first name

    Please enter a last name

    We will never share this with anyone.

    Featured Post

    How your wiki can always stay up-to-date

    Quip doubles as a “living” wiki and a project management tool that evolves with your organization. As you finish projects in Quip, the work remains, easily accessible to all team members, new and old.
    - Increase transparency
    - Onboard new hires faster
    - Access from mobile/offline

    Several part series to implement Internet Explorer 11 Enterprise Mode
    Storage devices are generally used to save the data or sometime transfer the data from one computer system to another system. However, sometimes user accidentally erased their important data from the Storage devices. Users have to know how data reco…
    This tutorial will walk an individual through the steps necessary to install and configure the Windows Server Backup Utility. Directly connect an external storage device such as a USB drive, or CD\DVD burner: If the device is a USB drive, ensure i…
    This tutorial will show how to configure a new Backup Exec 2012 server and move an existing database to that server with the use of the BEUtility. Install Backup Exec 2012 on the new server and apply all of the latest hotfixes and service packs. The…

    761 members asked questions and received personalized solutions in the past 7 days.

    Join the community of 500,000 technology professionals and ask your questions.

    Join & Ask a Question

    Need Help in Real-Time?

    Connect with top rated Experts

    7 Experts available now in Live!

    Get 1:1 Help Now