how can I add password for Mitel 5320 phone

Posted on 2012-08-15
Last Modified: 2012-09-04
Hi, all:

I have an extension which is a mitel 5320 phone needs password protected. Do you guys know where I could get the answer. I checked the manual, but couldn't find useful information.

thank you.

Question by:Jason Yu
    LVL 69

    Expert Comment

    It's a desk phone, not a cell phone - I don't know of any desk phone which has password protection to access it.  Are you referring to voice mail access?  If so, see p.44

    Author Comment

    by:Jason Yu
    No, it's not voice mail password. I meant if it's possible to add password for the phone, so that the user who don't know the password can't use that phone.

    LVL 69

    Expert Comment

    Then my original comment stands - it's not like a cell phone.  I don't know of any desk phone which has this feature.  Why do you want to do this?  Remove or lock up the phone if you don't want others using it.

    Author Comment

    by:Jason Yu
    We have a phone put in a library, lots of students use it. Faculty complained that they only want it be used by them.
    LVL 69

    Expert Comment

    There's nothing in the documentation that says you can add a password for access.  The staff should put the phone in a restricted area if they don't want the public to use it.

    Author Comment

    by:Jason Yu
    I think there is a function named "phone lock". Please see the print screen for the manual. I just don't know how to activate this feature. Is there any help here for achieving that?

    LVL 69

    Accepted Solution

    You add the phone lock to a feature key:

    To program a Phone Feature or hard key:
    1. Press the blue Applications key .
    2. Press Settings.
    3. Press Programmable Keys.
    4. Press the key you wish to program.
    5. If applications are displayed, press View Features.
    6. Use the Page Navigation keys to move through the features list.
    7. Select the desired feature or fixed function key from the list. A default label is
    automatically assigned to the key, except for Speed Call and Private Speed Call.
    8. Enter the required information in the fields provided, if necessary.
    9. If you are programming any feature other than Speed Call, Message Waiting Indicator,
    Call Park, Call Park Retrieve, Group Park, Group Presence, or Personal Ring Group,
    press Save and you are finished with this procedure. If you are programming any of the
    features listed above, perform the following steps:
    ¿ Press Edit Info.
    ¿ Press Edit Number.
    ¿ Enter the appropriate numbers that correspond to the phone whose messages you
    wish to be notified of (Message Waiting) or the directory number (Call Park/other
    10. Press OK.
    11. Press Save.
    12. Press Close.

    Author Closing Comment

    by:Jason Yu
    Thank you, we need enable lock feature first. I will upload how to enable it later.

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