We are installing an ir4570 into a new office/Windows 7 environment and we are having problems getting the 'Scan to File/Folder' to work. When we attempt to create an Address Book option for an SMB object, we get no action from pressing the SCAN button and there is not opportunity to 'drill down' the Shared Folder tree - There is nothing that happens when we select 'SEND'.
When we attempt to set up an Address object via the Web Remote Interface, the only option that we get from drop down is 'FAX'.
It looks like Scan to File is not enable or something is not right.
Any ideas or suggestions?
Any 'best practices' anyone would like to share?