We help IT Professionals succeed at work.
Get Started

Network Security

LiloT asked
Last Modified: 2012-08-16
I work in a hotel. One of our guests stayed with us for a couple of days. After they had checked out, they mailed us dissapointed questioning the network security. They copied to us a message they claim they received from their Google acount; I havent experienced this before as no other guest has ever complained of such. the IP thats showing below xx.xxx.xxx.xxx is actually our external IP.I however dont understand;is this legit or fake message?could there be a security issue with this?Something we should do on our firewall?

''Someone recently tried to sign in to your Google Account, @gmail.com. We prevented the sign-in attempt in case this was a hijacker trying to access your account. Please review the details of the sign-in attempt:
May 9, 2012 12:28pm GMT
IP Address: xx.xxx.xxx.xxx
Location: blablabla, blablabla
If you do not recognize this sign-in attempt, someone else might be trying to access your account. You should sign in to your account and reset your password immediately. Find out how at http://support.google.com/accounts?p=reset_pw''
Watch Question
This problem has been solved!
Unlock 2 Answers and 6 Comments.
See Answers
Why Experts Exchange?

Experts Exchange always has the answer, or at the least points me in the correct direction! It is like having another employee that is extremely experienced.

Jim Murphy
Programmer at Smart IT Solutions

When asked, what has been your best career decision?

Deciding to stick with EE.

Mohamed Asif
Technical Department Head

Being involved with EE helped me to grow personally and professionally.

Carl Webster
CTP, Sr Infrastructure Consultant
Ask ANY Question

Connect with Certified Experts to gain insight and support on specific technology challenges including:

  • Troubleshooting
  • Research
  • Professional Opinions
Did You Know?

We've partnered with two important charities to provide clean water and computer science education to those who need it most. READ MORE