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Network Security

LiloT
LiloT asked
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Last Modified: 2012-08-16
I work in a hotel. One of our guests stayed with us for a couple of days. After they had checked out, they mailed us dissapointed questioning the network security. They copied to us a message they claim they received from their Google acount; I havent experienced this before as no other guest has ever complained of such. the IP thats showing below xx.xxx.xxx.xxx is actually our external IP.I however dont understand;is this legit or fake message?could there be a security issue with this?Something we should do on our firewall?

''Someone recently tried to sign in to your Google Account, @gmail.com. We prevented the sign-in attempt in case this was a hijacker trying to access your account. Please review the details of the sign-in attempt:
May 9, 2012 12:28pm GMT
IP Address: xx.xxx.xxx.xxx
Location: blablabla, blablabla
If you do not recognize this sign-in attempt, someone else might be trying to access your account. You should sign in to your account and reset your password immediately. Find out how at http://support.google.com/accounts?p=reset_pw''
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