HP LaserJet P3015 event log 13.01.00
Posted on 2012-08-16
Our regular B&W hp laserjet p3015 printer is playing up an awful lot at the moment. It keeps saying there's a paper jam when there isn't, so we are pulling the drawers and cartridge out many times a day to get it to work. I checked out and found as solution that the feed (paper pickup) roller need to be replaced, but I couldn't have found what is the spare part number for it. I don't know if there is an easy solution, or that this is a symptom that it needs to go to hospital or into retirement but would welcome your thoughts on it.
Please can you provide me with spare part number for feed roller or any ideas on what to do next!
Thank you in advanced!