Windows XP Pro machine can logon to Server, but cannot ping or see internet addresses

Posted on 2012-08-16
Last Modified: 2012-08-21
I have a WinXP Pro workstation that has worked fine until, this morning the user stated that she cannot see the internet.  My remoting service is not showing this machine online, but when I logon the sites server I can ping and RDP into that machine.

Does anyone have any suggestions on what going on to this workstation?
Question by:dsheridan
    LVL 6

    Expert Comment

    are you pinging via host name or ip? can you ping external via either domain name or ip?  

    Probably dns issue.

    Accepted Solution

    I ended up resetting the IP Stack and rebooted the machine and I got it back online.
    LVL 12

    Expert Comment

    Also, check the Windows Firewall settings.  For testing, disable it, and see if you can access/ping the sites.
    LVL 6

    Expert Comment

    stack was probably dns issue.  glad to hear its resolved
    LVL 10

    Expert Comment

    Glad to see some people still use the sledge hammer approach to troubleshooting.

    Author Closing Comment

    resetting the IP Stack using "netsh int ip reset c:\resetlog.txt" worked

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