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Windows XP Pro machine can logon to Server, but cannot ping or see internet addresses

Posted on 2012-08-16
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Last Modified: 2012-08-21
I have a WinXP Pro workstation that has worked fine until, this morning the user stated that she cannot see the internet.  My remoting service is not showing this machine online, but when I logon the sites server I can ping and RDP into that machine.

Does anyone have any suggestions on what going on to this workstation?
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Question by:dsheridan
6 Comments
 
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Expert Comment

by:jacobstewart
ID: 38301410
are you pinging via host name or ip? can you ping external via either domain name or ip?  

Probably dns issue.
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Accepted Solution

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dsheridan earned 0 total points
ID: 38301426
I ended up resetting the IP Stack and rebooted the machine and I got it back online.
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Expert Comment

by:Seaton007
ID: 38301428
Also, check the Windows Firewall settings.  For testing, disable it, and see if you can access/ping the sites.
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LVL 6

Expert Comment

by:jacobstewart
ID: 38301434
stack was probably dns issue.  glad to hear its resolved
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Expert Comment

by:djcanter
ID: 38301648
Glad to see some people still use the sledge hammer approach to troubleshooting.
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Author Closing Comment

by:dsheridan
ID: 38315471
resetting the IP Stack using "netsh int ip reset c:\resetlog.txt" worked
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