Windows 7 Pro randomly shows the desktop

Posted on 2012-08-16
Last Modified: 2012-08-21
I have a user who has been telling me that when she is working with multiple items everything randomly minimizes and she is looking at her desktop instead of the items she was working on. I have replaced the keyboard and informed her of the Windows hot key combination that will show the desktop. The items being worked on are the companies MRP system, payroll system, Lotus Notes and Excel. Any thoughts on this problem?
Question by:ccimis
    LVL 17

    Expert Comment


    Did the user indicate that she was idle when this occurred or was she actively using the keyboard and mouse when it happened?  Windows 7 has built in features to manage windows with keyboard hotkeys like you said but also with the mouse.  For instance, if you click on a window and shake it from side to side a couple times, it will minimize everything except that window.  The other one that I know of is the show desktop button to the right of the time in the taskbar, if she clicks that accidentally then it minimizes everything.

    Accepted Solution

    Are you sure she isn't hitting the "show desktop" bottom right next to time and date? I have had users do this before and put in tickets.
    LVL 1

    Expert Comment

    Some mouses have programmable buttons that people forget about, check that too.
    LVL 77

    Assisted Solution

    by:David Johnson, CD, MVP
    check that the mouse isn't going into the bottom right corner!

    Author Closing Comment

    Thanks for pointing me in that direction. The user never seemed to be able to tell me and I could not recreate the problem. I deselected "Peek at desktop" and all seems well. Apparently just a mouse over will do it.

    Write Comment

    Please enter a first name

    Please enter a last name

    We will never share this with anyone.

    Featured Post

    Looking for New Ways to Advertise?

    Engage with tech pros in our community with native advertising, as a Vendor Expert, and more.

    You have seen this as an option on your internet browser before or it may be completely new to you.  But what does this mean and why would I use this?
    I don't know if many of you have made the great mistake of using the Cisco Thin Client model with the management software VXC. If you have then you are probably more then familiar with the incredibly clunky interface, the numerous work arounds, and …
    The viewer will learn how to install the Spideroak software to backup files. Start your default browser: In the URL location bar type and press enter: When you see the spideroak site, click the “Try for free” button in the upper ri…
    With the advent of Windows 10, Microsoft is pushing a Get Windows 10 icon into the notification area (system tray) of qualifying computers. There are many reasons for wanting to remove this icon. This two-part Experts Exchange video Micro Tutorial s…

    779 members asked questions and received personalized solutions in the past 7 days.

    Join the community of 500,000 technology professionals and ask your questions.

    Join & Ask a Question

    Need Help in Real-Time?

    Connect with top rated Experts

    16 Experts available now in Live!

    Get 1:1 Help Now