We help IT Professionals succeed at work.
Get Started

Excel “This action is only valid for products that are currently installed”.

20,158 Views
Last Modified: 2012-08-16
I have a client with Office 2010 Home & Business. They are having a weird problem with Excel.

A domain admin does not have the problem described here while a domain user does.

Launching Excel then Opening a file works fine; however, double clicking on a spreadsheet returns the message: “This action is only valid for products that are currently installed”.

The product is activated.
I have performed a Repair to Office, followed by a reboot
I have removed Office, rebooted, reinstalled Office, rebooted. This issue seems fairly consistent.

Any ideas what to try next?
Comment
Watch Question
Commented:
This problem has been solved!
Unlock 1 Answer and 6 Comments.
See Answer
Why Experts Exchange?

Experts Exchange always has the answer, or at the least points me in the correct direction! It is like having another employee that is extremely experienced.

Jim Murphy
Programmer at Smart IT Solutions

When asked, what has been your best career decision?

Deciding to stick with EE.

Mohamed Asif
Technical Department Head

Being involved with EE helped me to grow personally and professionally.

Carl Webster
CTP, Sr Infrastructure Consultant
Ask ANY Question

Connect with Certified Experts to gain insight and support on specific technology challenges including:

  • Troubleshooting
  • Research
  • Professional Opinions
Did You Know?

We've partnered with two important charities to provide clean water and computer science education to those who need it most. READ MORE