Symantec encounter error while backing up Sharepoint 2010 Server Farm

Posted on 2012-08-17
Last Modified: 2012-09-27
Backup Server running Symantec Backup Exec 2010 R3 and Windows 2008
Web Server running Sharepoint 2010 & SQL server , Both on Windows 2008

Symantec was about to backup OS & SQL using the account Administrator which is a domain admin .
Symantec was also able to backup Sharepoint 2010 Server Farm using this same account after giving the account sharepoint admin and sharepoint SQL database owner.Encounter a very strange issue when backing up the Sharepoint Server Farm.

I was able to backup the server farm if I just add the server farm and run the job but after i schedule the job to run again few hours later. The error was

Final error : 0xe0009b61 - The logon account that was provided  does not have valid credentials. Ensure that the username and password are correct, and then try again.
For additional information regarding this error refer to the link V-79-57344-39777

After the job failed. I logged in to check the configuration & try to browse the Sharepoint Server Farm. Error encounter was "None of the Web servers for the specified farm could be access"

I have search symantec website but can't find anything however this same account can backup the SQL and OS of the WEB & SQL server.
Question by:kanashii23
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