I am experiencing an issue with adding a user to a BES 4.0 server. The user was previously active on the BES server, however their handheld stopped receiving messages and so I decided to re-create their BES account. I was able to delete the user, however when I try to add them back to the server I get the following error message;
I ran the IEMSTest.exe tool against the user's mailbox using the default MAPI profile, and all tests were successfully completed. I am not sure what to do now, as it seems that all of the permissions are set correctly. Has anybody had this issue, and if so, how did you resolve it?
Thank you in advance for any assistance you can provide.