Exchange 2003 Issue - Email Attachments can't open or forward (ERROR: The Operation failed)
Posted on 2012-08-17
Windows Exchange server V:6.5.7638.1 with latest windows updates
Outlook 2003 and 2007 - ERROR: The Operation failed
OWA - ERROR: HTTP/1.1 500 Internal Server Error
6 users with approx 15 emails each (Not the same emails)
Different days and times
Internal and External
1. TS 2008 R2 with OFFICE 2007
2. TS OS 2003 with OFFICE 2003. UNUSED
This issue is that there are 6 users with approx 15 emails each that have attachments that can't be opened, forwarded or saved. I can open the email but when opening the attachments I get the pop up ERROR: "The operation failed" I get this on both Terminal servers.
There is an email address to 2 users. USER A can open it and USER B can't, both using TS 2008 R2.
Forwarding the same working email from A to user B and they can open it. But sending the broken email back they can't open it.
Opening Emails as Admin or as users on both Terminal Servers
Also with OWA but clicking on the email I get the error "HTTP/1.1 500 Internal Server Error" on a blank page.
Bouncing all 3 servers
Forwarding to external address never makes out of exchange
Internal is fine still can't open attachments