Rebuild HP PAv g4 HD w/ Win Home Pre

Hi,

I have a friends HP Pavilion g4, and his son seems to have deleted something so that
it only boots to "BLACK SCREEN" with blinking cursor on the upper left.

i've even tried a "factory restore" and get the same thing, only boots to "BLACK SCREEN" with blinking cursor on the upper left. I've called HP support and they said its not a hardware issuse but a software issues. However, They want to charge me just to look and more to fix. but they basicly said, they would be wipping HD and rebuilding ALL partitions and redeploying.

So I was wondering / hoping someone may be familiar with this process and have a step by step guild that I could follow just to make sure I rebuild the partitions correctly so i maintain the recovery partition so if needed in the futrure, they can easily do anther factory resore...

I basically have nothing to lose. I do have the final option of wiping the entier disk, create ONE partition and just put Win 7 on that, but I would like to try rebuilding the Drive to its original configuration.

Currently, the drive has 5 partitions:
a 200 MB, unallowcated partition
a c:\ partition, 75gb
a 208.22gb, unallowcated  partition
a 13.57gb, RECOVERY PARTITION
and a 102MB, unallowcated partition..

Thank you in advance if you can help or point me in te right direction....
GST-GRIDTECHAsked:
Who is Participating?
 
noxchoConnect With a Mentor Global Support CoordinatorCommented:
Ok then update partition boot record and mbr after you find Windows installations to correct.  Then restart the machine.
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CallandorCommented:
You are probably missing the boot.ini config file, which tells the system where the partitions are and where to boot from.  To fix it, see this article: http://pcsupport.about.com/od/fixtheproblem/ht/repairbootini.htm

NTLDR and NTDETECT.COM must also be present on the C drive.
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noxchoGlobal Support CoordinatorCommented:
Get a copy of free Paragon Rescue Kit Express tool and fix your system using its boot corrector.
http://www.paragon-software.com/home/rk-express/
Boot the system from this cd and select normal mode. Then find there boot corrector. With it run find Windows installations to correct. Check if the system partition has drive letter edit boot.ini or upate partition boot record.
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David Johnson, CD, MVPOwnerCommented:
@calandor the boot.ini is not applicable to any windows operating system version 6 or higher. Your answer is only applicable to windows 2000/Windows XP/Windows 2003
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nobusCommented:
>>  i've even tried a "factory restore" and get the same thing  <<
this is strange, because all software should be as it was  when leaving the factory
so i don't understand how they can say it's software

unless the factory reset was not successful?
can you boot from a bootable cd normally?
if you don't have one, here a couple (i prefer knoppix):
http://www.ubcd4win.com/                              ubcd  Win
ftp://ftp.gwdg.de/pub/linux/knoppix/KNOPPIX_V6.7.0CD-2011-08-01-EN.iso          Knoppix
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CallandorCommented:
>Your answer is only applicable to windows 2000/Windows XP/Windows 2003

missed the win7 tag :-(
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GST-GRIDTECHAuthor Commented:
Hi, thank you all for commenting..

nobus, i have ubcd4win as well as <Admin Edit>.
ive done HD test / check from thoses CD's as well as the laptops built in BIOS SYSTEM / HD Diag and found no problem, this is also why HP tech indicated its not HW but a software problem...

i have yet to try boot sector fixes yet, been busy at work, but giving it a try NOW..

THANK YOU....
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nobusCommented:
did the factory restore restore ALL partitions?  i would not think so
so look at these, they probably are the source of the problem, pointing to a wrong partition or such
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GST-GRIDTECHAuthor Commented:
nobus,   Factory restore didn't seem to restore ALL partition, just the c: partition.
some how i think the 200mb partition may be contributing to the issue..?
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noxchoGlobal Support CoordinatorCommented:
Boot the Rescue Kit as I told you already and see what is there with your partitions, drive letters and active flags.
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nobusCommented:
that seems strange; the factory reset software i 've seen restores the whole disk
unless you got a choice for only 1 partition?
and yes, check if the active flag is set

note  :  here you are referring to a CD that can't be used on EE "nobus, i have ubcd4win as well as .........."
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GST-GRIDTECHAuthor Commented:
noxcho, using Resuce Kit 11,
i get : invalide partition - partition control block informatin incompatible....
not at all familar with Rescuce Kit and not very good with HD partitioning......
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noxchoGlobal Support CoordinatorCommented:
If it does tell you the message about the partition blocks then you have problems with file system and you will not be able to repair Windows before yo fix those errors.
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nobusCommented:
try running a repair to fix that
or a chkdsk from the repair dvd -in command prompt
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GST-GRIDTECHAuthor Commented:
using Resuce Kit 11, I was able to undelete some Partitions, HD started out:
the drive had 5 partitions:
a 200 MB, unallowcated partition
a c:\ partition, 75gb
a 208.22gb, unallowcated  partition
a 13.57gb, RECOVERY PARTITION
and a 102MB, unallowcated partition


after Resuce Kit 11 undelete partitions:
199 mb "SYSTEM" part.
76gb c:\ part
39gb unallowcated
800mb  r1311f14pOO part
168gb unallowcated part.
13.57gb recovery part.
102 mb unallowcated part.

re performed factory restore, but sill getting same thing..
boots to "BLACK SCREEN" with blinking cursor on the upper left.
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noxchoGlobal Support CoordinatorCommented:
So, now with RK11 start File Transfer wizard and see where do you have Boot.ini file, ntcom file and ntldr.dll files. The partition that has these files must be set active.
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GST-GRIDTECHAuthor Commented:
since i recovered those 2 partition, the 200mb, unallowcated partition, was recovered to be the "system" part is  now c: and set to active. What was the c:\ partition  is now D:\ and not active... i'll revert this back...

All partitions have hidden boot folder and bootmgr system file.
not seeing Boot.ini file, ntcom file and ntldr.dll file..
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noxchoGlobal Support CoordinatorCommented:
So is the original OS you want to recover XP or Vista/Win7?
When you start Rescue Kit 11 and see the screen to select between Normal and Safe modes at the bottom there should be a Find OS on local HDD option. If you run it does it find anything?
As for changing drive letters - you can start Boot Corrector Wizard and with its help edit the drive letters, see which drive has OS etc.
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GST-GRIDTECHAuthor Commented:
Rescue Kit, Find OSes on local HHD - resultsshould be Win 7 Home Pre..

Rescue Kit 11, Find OS on local HDD... for results.  see attached imag0419.jpg
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noxchoGlobal Support CoordinatorCommented:
Try to boot from each except the one which is named - Recovery. I think the right one is with no volume label. In RK menu move to the found OS record and press Enter.
Just to see if the system is bootable or not.
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GST-GRIDTECHAuthor Commented:
After using RK to boot to the "system" partion, it is "Completing Windows 7 for first use".. thats VERY,VERY GOOD news.... so far.. just need to wait for it to complete, then make sure its able to boot up correctly once done.......
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noxchoGlobal Support CoordinatorCommented:
I think it will fail to boot correctly at second start.
You need to boot into RK11 again, select the Boot Corrector and set there the partition that has system label active.
Because there is the system residing.
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GST-GRIDTECHAuthor Commented:
you were right, booting into 2nd start failed, after Windows finihed its config for first use,
i went into RK11, Boot corrector,

when i choose, "search for installs to correct",  then next screen has correct drive letters, (which seem correct - so theirs nothing to do ) or correct partition BOoT record???
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GST-GRIDTECHAuthor Commented:
rk-11 menu scr shoot
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noxchoGlobal Support CoordinatorCommented:
Show me the screen where it shows the partitions.
If you use Search Windows installations to correct how many installations does it find?
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GST-GRIDTECHAuthor Commented:
the part high lighted in the partition that has user folder created by factory restore...
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GST-GRIDTECHAuthor Commented:
Hi,

have laptop with me and will try a few things.

But heading out to 3day wknd. So will pick this upm MOnday.
Thank you.

Have a good wknd...
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noxchoGlobal Support CoordinatorCommented:
Have a nice wknd too
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GST-GRIDTECHAuthor Commented:
noxcho,   it worked. I'm Back in, Restoring user data and creating "system repair / recovery disk". everything is working great..  THANK YOU, could not have done it without your help...
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GST-GRIDTECHAuthor Commented:
noxcho's knowlege and using Rescue Kit really put me back to being able to use my laptop...Thank You....
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noxchoGlobal Support CoordinatorCommented:
Glad to hear you could handle it.
Take care
Nox
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nobusCommented:
good work noxcho!
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noxchoGlobal Support CoordinatorCommented:
Thanks nobus!
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