Hello any Citrix XenDesktop experts that there may be:
We were running out of Citrix XenDesktop Express Licenses, so we purchased and installed XenDesktop VDI licenses (15 total) The license file installed without issue, and we reread the license file as directed in the License Admin Console.
The problem is that the XenDesktop Express licenses are still being used. Whenever someone connects to their Citrix VM computer an Express license is issued.
How can we remove the Express Licenses and/or make the DDC issue the VDI licenses?
Thank you in advance.