Email replies from some domains not arriving (using Exchange 2007)

Posted on 2012-08-17
Last Modified: 2012-09-18
I have a client who's own contacts can email her fine - the email arrives.  But when they *reply* to her email (instead of generating a new email), the reply does not arrive, and no one receives a bounce.  And this is not all domains, just a few domains.  The domains that are having trouble are not fly-by-night.  Some are government, accounting, health insurance, etc.

My client is using Outlook with on-site exchange server 2007 under SBS 2008.

Ever heard of this?  How do I troubleshoot?

Question by:DaveWWW
    LVL 6

    Accepted Solution

    go to mx tools and do a search to see if the domain isnt blacklisted by some providers
    LVL 52

    Assisted Solution

    Did you try doing a tracking  of the email and check where is it going ?

    - Rancy

    Author Comment

    It turns out the problem remedied itself - not sure what was going on.
    LVL 52

    Expert Comment

    Humm .... maybe some Internet server issue :(
    Till the time i dont have issues i prefer to enjoi rather think much over it :)

    - Rancy

    Author Closing Comment

    Thanks - I think for now I'll just assume it was intermittent - the email is arriving.

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