• Status: Solved
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GAL not updating

I had a database that was corrupt and I had to move some mailboxes from one of my mail servers to the other. After I moved the mailbox the users can send mail internally and externally just fine. I can send to these users with no issues from OWA but sending them an email in Outlook causes a bounce message. The bounce says that the recipient cant be found but it is querying the third mailbox server instead of the new one that I moved them to. I have waited 48 hours for extra time for the address book to update and download changes even though is set to auto dl every morning at 5. The home.mdb path also seems correct. I have even tried to maunally download the address book both with and without "download changes since last send/receieve" checked. Can anybody shed some light on this.

Thanks!
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cwest420
Asked:
cwest420
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1 Solution
 
Brad BouchardInformation Systems Security OfficerCommented:
Take "cached exchange mode" off for one user account on one workstation, open Outlook, then Send/Receive All", then exit Outlook and put "cached exchange mode" back on.  Open Outlook, try sending again.
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cwest420Author Commented:
Just out of curiousity... will this cause them to lose their public folder favorites? Just want to know if they will have to set those back up or not.
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Brad BouchardInformation Systems Security OfficerCommented:
This will not mess with public folder favorites.
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Manpreet SIngh KhatraSolutions Architect, Project LeadCommented:
What i would say is check if there is any issues with OAB ..... if issue tomorrow affects more users we cant always ask them to move Outlook profile to Online and back to cache .... if the data isnt there is OAB it will keep on affecting users.
Let us know if there is something or else i guess you can be sure your good :)

- Rancy
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