asked on

GAL not updating

I had a database that was corrupt and I had to move some mailboxes from one of my mail servers to the other. After I moved the mailbox the users can send mail internally and externally just fine. I can send to these users with no issues from OWA but sending them an email in Outlook causes a bounce message. The bounce says that the recipient cant be found but it is querying the third mailbox server instead of the new one that I moved them to. I have waited 48 hours for extra time for the address book to update and download changes even though is set to auto dl every morning at 5. The home.mdb path also seems correct. I have even tried to maunally download the address book both with and without "download changes since last send/receieve" checked. Can anybody shed some light on this.

Thanks!

ASKER CERTIFIED SOLUTION

Brad Bouchard

membership

This solution is only available to members.

To access this solution, you must be a member of Experts Exchange.

Start Free Trial

cwest420

ASKER

Just out of curiousity... will this cause them to lose their public folder favorites? Just want to know if they will have to set those back up or not.

Brad Bouchard

This will not mess with public folder favorites.

Manpreet SIngh Khatra

What i would say is check if there is any issues with OAB ..... if issue tomorrow affects more users we cant always ask them to move Outlook profile to Online and back to cache .... if the data isnt there is OAB it will keep on affecting users.
Let us know if there is something or else i guess you can be sure your good :)

- Rancy