Symantec Endpoint Protection DoS?

Posted on 2012-08-17
Medium Priority
Last Modified: 2013-11-22
I just ordered (3) HP Designjet T2300 plotters. Whenever I try to plot to them, Symantec Endpoint Porotection blocks those print jobs. Denial of Service is logged. Anyone know how I can make those plotters static IP an exception?
Question by:cadnyc
  • 2
LVL 30

Accepted Solution

Sudeep Sharma earned 2000 total points
ID: 38305797
You may need to add exception for Intrusion Prevention Policy, see the article below.

How to add an exception for Intrusion Prevention Policy to allow a specific ID through Symantec Endpoint Protection Manager

Author Comment

ID: 38308784
i am reviewing the solutions: Solution

To create an exception for Intrusion Prevention Policy to allow a specific ID:

1. Open Symantec Endpoint Protection Manager console .
2. Select 'Policies' tab.
3. Under 'View Policies', select 'Intrusion Prevention'.
4. Select Intrusion Prevention policy, and under 'Tasks' select 'Edit the Policy'.
5. Select 'Exceptions' tab.
6. Click on 'Add...' button.
7. Search and select ID blocked.
8. Click on 'Next>>' button.
9. Change 'Action', from 'Block' to 'Allow'. Click on 'OK' button.
10. Check if the exception edited has been added to 'Intrusion Prevention Exceptions' list.
11. Click on 'OK' button for save changes in the Intrusion Prevention policy.

For #7 Search and select ID blocked. How do i know which ID block is it??

Author Closing Comment

ID: 38313703
thank you

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