Intel Server - Windows 2008 R2 64bit - random freezing

Posted on 2012-08-17
Last Modified: 2012-12-07

I have a customer that has an intel whitebox computer.
motherboard S5520HC
24GB Ram

It runs a MS SQL based ERP system called visual 2000.
They don't have any idea what would be causing the freezing.

Every couple of weeks the server freezes - no numlock just frozen.
We have to hold the power button down until it goes off.
Then we bring it back up, everything works fine.

There doesn't seem to be anything in the event logs.

Can I open a ticket with Microsoft to help find out what is going on to cause the freezing?

Any suggestions would be appreciated.

Question by:juniorsa
    LVL 14

    Accepted Solution

    if you are using raid - check raid logs - maybe one of the hard drives is failing

    have you tried bios update and raid firmware update?


    Author Comment

    I have upgraded the firmware on the raid controller.
    I have also upgraded motherboard, chipset and controller drivers.

    So far the system is stable.

    It is too soon to know for sure.

    If it remains stable I will close the question.

    Author Closing Comment

    Updated all drivers and firmware especially raid adaptor firmware and driver.
    Server is stable.

    Featured Post

    IT, Stop Being Called Into Every Meeting

    Highfive is so simple that setting up every meeting room takes just minutes and every employee will be able to start or join a call from any room with ease. Never be called into a meeting just to get it started again. This is how video conferencing should work!

    Join & Write a Comment

    Introduction As businesses grow they expand within their original location and often spill over into nearby buildings when space becomes constrained or open up a branch office in another, distant area. If these new offices are outside of the …
    You might have come across a situation when you have Exchange 2013 server in two different sites (Production and DR). After adding the Database copy in ECP console it displays Database copy status unknown for the DR exchange server. Issue is strange…
    This tutorial will show how to push an installation of Backup Exec to an additional server in both 2012 and 2014 versions of the software. Click on the Backup Exec button in the upper left corner. From here, select Installation and Licensing, then I…
    This tutorial will walk an individual through the steps necessary to configure their installation of BackupExec 2012 to use network shared disk space. Verify that the path to the shared storage is valid and that data can be written to that location:…

    734 members asked questions and received personalized solutions in the past 7 days.

    Join the community of 500,000 technology professionals and ask your questions.

    Join & Ask a Question

    Need Help in Real-Time?

    Connect with top rated Experts

    20 Experts available now in Live!

    Get 1:1 Help Now