I want to set my Blackberry so all firm messages arrive with a special tone. I set the filter to make the domain (@domainname.com) messages Level 1 and change the profile tone for Level 1 messages, but the tone for all messages remains the same.
If I modify the filter to specify a specific username from the domain, the filter works and I get the special ringtone. It is my entry in the from field ("@domainname.com") that isn't being recognized.
All online instructions for this process show entering the domain this way (with the @ symbol). Why aren't all domain messages forwarded as Level 1?