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Access Violation Error

Hello Experts,

Everytime I run a applicaton called unbrowse snmp, I get an error message 'Access violation' and then the program crashes.

I'm runnning Windows 7 64 bit.

Windows has pointed to a file which might be able to help me figure what has gone wrong. I was wondering if someone could take a look at it and help figure out why it keeps on crashing?
WER908B.tmp.WERInternalMetadata.xml
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cpatte7372
Asked:
cpatte7372
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1 Solution
 
*** Hopeleonie ***IT ManagerCommented:
Give full rights (Full Control) to TBMON3.exe and test to open again.

How to:
http://www.windowsecurity.com/articles/understanding-windows-ntfs-permissions.html

Video:
http://www.youtube.com/watch?v=CHQ9LxpZJqk

If the Software is opening you can just give the permissions you want.
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cpatte7372Author Commented:
Hi Hopeleonie,

I did what you suggested, and I was about to say 'you're a genius', but then it crashed again :-(

I was joking, I'm sure you're very clever, however it did crash again again.

Just so you know the software fines, it crashes after I run a certain element in the program.
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*** Hopeleonie ***IT ManagerCommented:
Can you uninstall and reinstall Unbrowse SNMP?
I tried the Software no problems with 64bit.
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cpatte7372Author Commented:
Going to try and uninstall now...
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cpatte7372Author Commented:
Hoepleonie,

Try do this

Double click on 'IF-MIB'
Then right click on IF-MIB,
Then click on 'New MIB Walk..'
The click on 'walk'
Close all the way out of the application (don't bother saving anything). I bet you'll get the 'Access violation'error message that I'm getting.

Let me know...
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cpatte7372Author Commented:
Back in 10mins .. please let me know how you get on...
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cpatte7372Author Commented:
Hopeleonie

I'm back. Did you try it? Are you still able to help out?
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*** Hopeleonie ***IT ManagerCommented:
No Errors did the uninstall help?
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cpatte7372Author Commented:
Wow! No errors at all?

I did uninstall and I'm still getting access violation error
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*** Hopeleonie ***IT ManagerCommented:
Do you get this error on all clients?

Download Revo Uninstaller Professional
http://www.revouninstaller.com/download-professional-version.php

So you can uninstall the software including registry entries and leftovers.
Reninstall the Software as Administrator (left click Run as Administrator)
Will this help?
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cpatte7372Author Commented:
Hi Hopeleonie,

Thanks again for responding. I will try suggestion and let you know.

Cheers

Carlton
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cpatte7372Author Commented:
Hope

The solution didn't work. May be it's because I'm installing on a 64 bit client?
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*** Hopeleonie ***IT ManagerCommented:
Hi cpatte7372

see ID: 38307777

I have a 64bit too...

As already all tried solutions didn’t help; I will try to troubleshoot this case in another way. So I may be able to tell you why this happens.

Please follow the steps carefully one by one as it’s written in the following Tutorial’s and post me the results:

http://www.hotlankanews.com/create-process-monitor-log/

Please upload Logfile.PML to any Hosting Website like:
http://www.filedropper.com/


After uploading you will get a sharing link, please post that link here for me to have a look.
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cpatte7372Author Commented:
Hi Hopeleonie,

Really appreciate you continuing to help me this. I have uploaded the Logfile.PML.

Also I have attached here an error I'm now getting when I attempt to run the applicatin as 'Administrator'

Thanks

Carlton
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*** Hopeleonie ***IT ManagerCommented:
Hi Carlton

still waiting for your link (URL)...

Hopeleonie
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cpatte7372Author Commented:
Hi Hopeleonie,

I uploaded the Logfile.PML yesterday ......
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*** Hopeleonie ***IT ManagerCommented:
Hi Carlton

As I told already you should post the link :-)

After uploading you will get a sharing link, please post that link here for me to have a look.
ID: 38308988

Otherwise I can't download the file.

Thanks
Hopeleonie
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cpatte7372Author Commented:
Hi Hopeleonie,

I'm being a numpty.

Anyway, I have to give my credit card details to share the link. I know I can cancel within 7 days, but I'll just forget and end up paying the subscription fee.


Is there no other way to get the file to you?

Cheers
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*** Hopeleonie ***IT ManagerCommented:
Give your credit card details where? :-O
Filedropper is free...

Link
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cpatte7372Author Commented:
Hi Hopeleonie,

This isn't the view that I get go to the link. I will try again

Cheers
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*** Hopeleonie ***IT ManagerCommented:
You can also use another platforms to upload. There are so many...
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cpatte7372Author Commented:
Hopeleonie,

Thanks for your continued assistance with this. The programmers have submitted a new version which has fixed the issue.

Cheers mate.
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*** Hopeleonie ***IT ManagerCommented:
You are welcome Carlton.

See you next time :-)
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