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Norton Ghost - Can't recover .gho with new version?

We had a machine go down and an IT company made a ghost file but we have the old 2003 version of ghost and I can't read the ghost they sent us. I need to put this ghost on a new hard drive but I downloaded the new trial for ghost but it doesn't even have the option to create a .gho image let alone restore one. How can I put this image onto the hard drive?
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rpmccly
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rpmccly
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1 Solution
 
pgm554Commented:
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David Johnson, CD, MVPOwnerCommented:
@pgm554 without a valid copy of ghost.exe none of those downloads from ghostbootdisk.com will work..

Try one of the enterprise eval's they might support the old version..
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noxchoCommented:
Request from this company an ISO file of boot CD for Ghost 2003. Make a CD and read the gho from it.
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rpmcclyAuthor Commented:
I tried some downloads but they didn't boot. Which one is the enterprice eval? I just need to try a new version with a new version .gho not an old one. We own the old one, the IT company gave us a ghost in the new format.
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noxchoCommented:
So they do not have the version that was used to create the image?
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rpmcclyAuthor Commented:
They do...but they are in Mexico. They shipped the image up to the states and now we are trying to put it onto a HDD...
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noxchoCommented:
Yes, I understand. But to put the image onto HDD you need simply the same version they used to create this image. What I am trying to explain is that if they create a Boot CD ISO image for you and upload it to FTP or some online sharing server for you then you can download it and boot the machine from this version of Ghost and perform restore as you need as the Boot Cd for Ghost has all the necessary tools for that.
The only requirement is that the ISO must be created using the same version of Norton Ghost.
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rpmcclyAuthor Commented:
I just heard they are using <Admin Edit> that has ghost within it. Does this make sense to you or help the situation? I'll see if they are willing to send a Boot CD.
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noxchoCommented:
This Sirens CD mentioning is not allowed on this forum as it contains pirated programs. Better not to use it. Imho you need the same version as was used to take backup. It has normally build/version number so find it out and look for the same copy of software to purchase or trial.
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David Johnson, CD, MVPOwnerCommented:
You probably downloaded the consumer version of ghost which has no relation to any other ghost product..
a bit of history: norton ghost started out a long time ago but was being killed in the marketplace by powerquest drive image.  They then bought powerquest and renamed it norton ghost, The "Norton" consumer and "Symantec" enterprise product lines are quite different, and "Norton Ghost" is, despite the mis-use of the Ghost brand name, not Ghost nor anything remotely related to it (it's a "lite" consumer version of the product sold as Backup Exec System Recovery). Just a bit confusing isn't it..


what you need is the trial version of ghost solution suite, which is designed for enterprise http://www.symantec.com/ghost-solution-suite
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rpmcclyAuthor Commented:
Hmm glad to know this is not legitimate software! I'm confues why an "IT" company would use something like that, regradless if they are located in Mexico.

I will try the ghost solution suite trial and get back to you, thanks!
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rpmcclyAuthor Commented:
Ok, I got it installed. Do I need to run the boot wizard to put the .gho onto a hard drive or is there another option so I don't have to reboot?
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noxchoCommented:
You need to run restore wizard and point it to your gho file
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rpmcclyAuthor Commented:
Where do you run Restore wizard? Is it ran from Ghost Console? The only Wizard I see in Start > Programs > Symantec Ghost is boot wizard. There is also console/explorer/AI builder/ghost cast server/and a user migration tool.

I tried to burn a boot cd with ghost boot wizard but when I booted from it, the trial complained that I couldn't restore the job.
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noxchoCommented:
What exact version have you installed? Give me the link you downloaded it from.
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rpmcclyAuthor Commented:
http://www.symantec.com/ghost-solution-suite

Norton Ghost Solution Suite 2.5:

Symantec Ghost Console 11.5.1.2266
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noxchoCommented:
I doubt that your backup image was created by Suite version. It was created with Ghost version like this: http://us.norton.com/downloads-trial-norton-ghost
The trial version is limited and to get the image restored or use the backup features of this tool you need to buy this product.
The same for Suite. They will not work on trial time.
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rpmcclyAuthor Commented:
Solved my original question with above link. Thanks.
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