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About a third of Acronis restored files are corrupted / unreadable

I have a couple of encounters:
if I restore entire partition from an Acronis .tib image,
no issue.

However, if I select a folder (not system folder but
just a directory containing data files), quite a number
of files will be corrupt / unreadable & whenever the
PC (holding the restored files) are booted up, it will
prompt (in a light blue screen) to run chkdsk : there's
2 times of prompting.

After bootup, those files restored can't be read /
copied out.

I've encountered this on an Acer Travelmate laptop
(restoring c:\mydatadir)  & on a Thinkpad (restoring
d:\data ).

Both laptops are on Win XP Professional SP3

I did not select Acronis "universal restore", just a
usual restore.

The very same Acronis images if restored as a whole
to a partition/drive will not result in this issue.




Any idea?
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sunhux
Asked:
sunhux
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5 Solutions
 
DavidCommented:
Problem is with the PC.  bad memory, HDD out of spare blocks, overclocked bus, etc ...

If the backup wasn't readable you would have unrecoverable read errors on the restore. The fact you have successful restoration on another machine supports that.

Run hardware diagnostics.  This has nothing to do with Acronis.  Had you just written that much data to a HDD with SQL server, you would have blamed that software for the problem.
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shahzoorCommented:
Create and image of the entire directory in D drive or any other partition or external harddisk
Then right click on TIB file, and mount it as readonly
Now copy the contents
you can even modify the contents if mounted as read and write mode
You can even restore the selected files at the same location or at a new location
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sunhuxAuthor Commented:
How do I mount a TIB file using Windows Explorer?

I suspect the way I go about doing restore (or selecting folders
for restore) in Acronis is incorrect.  Likely not a PC/Acronis issue
but a case of using it correctly
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shahzoorCommented:
Once the backup is created
Right Click on the backup file
you will see an option to mount it
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sunhuxAuthor Commented:
Hi Shahzoor,

Refer to attached "Windows Explorer" screen shot:

There's no "Mount" option shown when I right-click.

Q1:
Must I have Acronis True Echo Enterprise installed
on my Win XP laptop in order to get this "Mount"
option?

Q2:
My Acronis version was quite old (dated 2008) &
I've misplaced my original media.  Can I download
some sort of 'reader' which could do selective
extraction of files/folders  (just like Ghost Explorer
reading / extracting a backup Ghost image ) ?
Let me know the link to download this reader or
'Acronis explorer'
AcroptionoMountScrdmp.png
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shahzoorCommented:
The mount option will only appear if the software is installed on the machine

There are no third party software available which can mount acronis files
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sunhuxAuthor Commented:
Can an older or newer version of Acronis True Echo Enterprise
mount a tib file that's created using a different Acronis version?

Any url that I can download from Acronis just the mounting
utility or I'll have to install the full Acronis True Echo Enterprise
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shahzoorCommented:
No you will have to install the full version, only mount tools are not available
try to use a trial version
sometimes the newer versions show the older files are corrupt
Its recommended to use the same version
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