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How to delete hotmail contacts

Posted on 2012-08-18
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Last Modified: 2015-08-31
I have a Hotmail account I tried to link with my Outlook.
I disconnected the link because I was getting duplicate contacts in both hotmail & Outlook.
I can't delete my hotmail contacts before or even after I disconnected the link.
I click in the box next to the Hotmail contact, then click on delete, and they still don't go away.
I'm wondering if the link is still there - my Outlook is fine now.
Any ideas?
Thanks.
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Question by:tcexperts77
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LVL 84

Expert Comment

by:David Johnson, CD, MVP
ID: 38308899
you have to do this via the browser.. logon to live.com and delete the contacts from there.
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Author Comment

by:tcexperts77
ID: 38308963
I tried that and it says "Can't delete completely"
Also says: "Some of this contact's info comes from another service. You'll need to delete the contact there to keep it from showing up here."
The "other" service is shown as Google, but I don't want Google connected either - I may have connected it before, but I believe it is NOT connected now.
I just went into my Google account and deleted every contact - NO PROBLEM there, but I still get this error message in Hotmail.
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Expert Comment

by:Manpreet SIngh Khatra
ID: 38309023
Did you try creating a new Outlook profile ?

- Rancy
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Author Comment

by:tcexperts77
ID: 38309516
Where (how) do I do that?
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Expert Comment

by:Manpreet SIngh Khatra
ID: 38310210
How to create and configure an email profile in Outlook 2010, Outlook 2007, and Outlook 2003
http://support.microsoft.com/kb/829918

How to Create a New Profile (Video tutorial)
http://www.slipstick.com/outlook/how-to-create-a-new-profile/

These should help however if you have any concerns do let us know.

- Rancy
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Author Comment

by:tcexperts77
ID: 38310373
I don't want to create an outlook profile because I don't want to link my outlook anymore.
I just want a clean list of Hotmail contacts.
I don't believe this will help me to delete my existing list of duplicate contacts.
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Expert Comment

by:Manpreet SIngh Khatra
ID: 38310379
Ohk .... then let me ask you this .... you have deplicate contacts in Outlook and you just want to keep single in Outlook .... am i right ?

- Rancy
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Author Comment

by:tcexperts77
ID: 38310670
I've already cleaned up my Outlook contacts.  
It took me hours to do this - that's why I disconnected the link.
Last time I did NOT disconnect and all my Hotmail contacts transferred back to Outlook.
I now have disconnected ALL my other account links to Hotmail.
I can delete or change all my contacts in any other account - no success with Hotmail contacts.
I really don't want to lose my Hotmail account.
I just want to start my Hotmail contacts clean!
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Expert Comment

by:Merete
ID: 38320134
Hi tcexperts77 Hotmail is really Obsolete, it could be that an update happened and as always includes your settings and accounts and contacts
The only way you could get duplicates in your contacts is by using a different spelt name.
And that then is not technically a duplicate.
Windows Live is associated with Hotmail>Windows Live Hotmail.
It may be that these contacts have a different version of messenger so they hold a hook over your contacts.
Try add them to blocked list
With your Hotmail account (chat) comes the Hotmail Email client as well. Hotmail.com
This has been replaced with
The latest in the line  now called Outlook.

Have you logged onto Hotmail Email and deleted your contacts from there?
Can you still access the Actual Hotmail.com?
I cant it opens to here

How to Clean up duplicate Contacts from Your Hotmail Account
Deleting duplicate contacts from hotmail account
 1.Sign into Windows live hotmail with your ID and password , click People .
 2.Now click Manage at the top of the page and from the drop down menu click Clean up contacts and click Clean up duplicate contacts .
 3.Windows live hotmail shows list of duplicate contacts if found , you can delete them by selecting a name or you can merge that contact by clicking Merge

Once you log on to Outlook your old Hotmail.com should become obsolete mine did, but the New Outlook gives you choices to include or remove contacts..
You can still check through E-buddy as another option.
http://www.ebuddy.com/

Hope it helps
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Accepted Solution

by:
tcexperts77 earned 0 total points
ID: 38335378
Hotmail may be obsolete, but a lot of people are still using it.
The "New Outlook" did not let me delete the contacts.
The link "How to Clean up duplicate Contacts from Your Hotmail Account" did not work.
The problem: Hotmail is trying to link to other accounts in a dynamic, instantaneous way.

Realizing this, I tried to delete the contacts using another program besides Hotmail.com.
Since your last comment, I have been able to delete all my exclusive Hotmail contacts by installing Windows Live on my PC and deleting them in my "Windows Live" contact list.
About 900 contacts linked to my Gmail account still remain & can't be deleted in Hotmail.  If I could only see them in my Windows Live program I might be able to delete them.

SUMMARY:
At this point I was able to delete 795 "exclusive" Hotmail contacts.
Even though I disconnected my link to my Gmail account last week, the "Gmail contacts" in my Hotmail account are still listed and can't be deleted.
I even deleted them in Gmail (successfully), but they won't delete in Hotmail.
Any ideas?
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LVL 70

Expert Comment

by:Merete
ID: 38335595
Wow that's a lot
It's like a cancer, spreading tendralls
Everything is linked from your Google Account if you have and use Youtube and then
the tendralls spread to Twitter and Facebook through numerous other web browsers
and mail accounts.
It may not be possible to wipe it all out.
As you may know you can never fully delete your Facebook either.

Sorry I am out of any other ideas other than Google Account.
How To Delete Your Gmail, Yahoo Mail or Windows Live Hotmail Account?
http://www.vikitech.com/385/how-to-close-your-gmail-yahoo-mail-or-windows-live-hotmail-account
Google has been criticized for the way they have handled user privacy, so they have taken quite a few steps to ensure peace of mind for their users. One of them was the launch of Google Dashboard, which lets you see in one view what data is being stored by Google for the various services you use.
Manage All Your Google Account Service Preferences And Data From One Location With Google Dashboard
http://www.vikitech.com/377/how-to-manage-all-your-google-account-service-preferences-and-data-from-one-location-with-google-dashboard

You may find this a bit interesting and amusing when this guys approaches Microsoft with the same question as yours or similar. Does make me feel we are not alone lol,
and how daunting and frustrating it is.
Cheers Merete
ALL I WANT TO DO IS DELETE EVERY CONTACT IN MY MSN MAIL ACCOUNT IN ONE SHOT AND I CAN"T DO IT!!
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Author Comment

by:tcexperts77
ID: 38335676
What gets me is I turned OFF the link from my Hotmail to EVERYTHING ELSE.
If Hotmail is not looking for anything, why can't it just let me delete everything?
I have asked this question in the Hotmail forum - no answer yet.
I will let you know when I find out.
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LVL 52

Expert Comment

by:Manpreet SIngh Khatra
ID: 38335828
If Hotmail is not looking for anything, why can't it just let me delete everything? - Maybe some information or cache is there .... did you try with "Outlook /safe" (Safe mode)

- Rancy
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Author Comment

by:tcexperts77
ID: 38336469
I've tried it on 2 other PCs.
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LVL 52

Expert Comment

by:Manpreet SIngh Khatra
ID: 38336488
So you mean to say that the issue was the same on other machines as well ?
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Author Comment

by:tcexperts77
ID: 38344193
yes
I have tried it on 2 other computers now.
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Author Closing Comment

by:tcexperts77
ID: 40954514
Nobody provided any good solution.  I was able to fix it partially
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