Cannot Print to either Wireless printer
Posted on 2012-08-20
My neighbor can't print wirelessly. He has a Laptop with Windows 7 Home Premium and two HP Photosmart Printers - 7510 & c309
He used to be able to print and then for no apparent reason he couldn't print to the 7510 any longer. He called HP Tech Support and hours later they couldn't even uninstall the printer let alone print to it. I went over and uninstalled it with Your Uninstaller 2012. I put the HP 7510CD in and started the reinstall and left it with him. He called later and said it only took a couple minutes to install and that it still wouldn't print.
Today he calls and tells me he uninstalled the 7510 again with no problems and then downloaded the software from HP and reinstalled both printers but could only print with the USB cable.
He has had no problems printing from a Tablet or no problems using his Laptop wirelessly.
Any ideas why he wouldn't be able to print wirelessly???
Thanks in advance!