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Installing Windows 7 prof 64-bit over 32-bit

I want to move from 32-bit Windows 7 prof to 64-bit Win 7 prof.  When I try to restart with the Win 7 64-bit DVD, the system just boots me into Windows.  Here's what I've tried.

The DVD drive is selected in the bios as the 1st boot device
I press 'F8' and select the DVD drive to boot
I've used both a full version install disk and an upgrade disk with the same results
When I run the 64-bit installation program from Windows, I get the error that says the program isn't compatible with the operating system

Any ideas on how I can get the system to recognize the 64-bit DVD, I'd appreciate it.

Thanks,

Steve
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stkoontz
Asked:
stkoontz
1 Solution
 
DJ2liveUKCommented:
is your CPU 64-bit capable?
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stkoontzAuthor Commented:
Thanks for the quick response.  Yes, it is.

Steve
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remmett70Commented:
Are you able to boot with the DVD drive with other bootable disk.  

What model PC are you trying to load this on?  Are you certain it is 64bit compatible?
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xDUCKxCommented:
Any computer within the last 5 years is 64bit compatible.  It would be very difficult to find a 32bit only machine these days.

I'd go with Remmetts solution and verify that the CD you're using isn't bad.
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LeeTutorretiredCommented:
You cannot upgrade from a 32 bit system to a 64 bit system.  It must be a clean install.  See this page, especially the question "Can I upgrade from a 32- bit version of Windows to a 64- bit version of Windows 7 or from a 64-bit version of Windows 7 to a 32-bit version of Windows?"   There is also a FAQ about how to tell whether your computer is compatible with 64-bit.:

http://windows.microsoft.com/en-US/windows7/32-bit-and-64-bit-Windows-frequently-asked-questions
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stkoontzAuthor Commented:
Yes.  I've installed software on the PC using DVDs.

The PC was custom built for me by a local computer shop.

Next to 64-bit capable in the system information it says "Yes."
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stkoontzAuthor Commented:
A clean install is what I'm trying to do.  

This is the second disk I've tried to use.  We're part of Microsoft's Open License program.  The DVDs are ones I created after downloading the software from the Microsoft Website.  

I'll try the disk in another PC to verify it's good.
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remmett70Commented:
Why are you pressing F8 during the boot process?  That normally is for bringing up the Windows repair (safe mode) menu?

I am use to F12 being the boot menu?

There should be no format difference between media for 32bit or 64bit during the initial boot process from disc.  If you can load any boot media, 32bit whether win7 or old XP disk and get it to boot from that, you should be able to boot from the 64bit install disk.
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SteveIT ManagerCommented:
Check your BIOS to see if any options are turned off - on my machine i can stop the boot menu option in the BIOS so people can't change the boot device.

Failing that change the boot order in the BIOS to CD/DVD drive first but firstly check to see if the boot menu option is disabled
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stkoontzAuthor Commented:
It must be the Windows DVD.  I have a copy of "The Ultimate Windows CD" that booted fine without pushing any function keys (F8 is what brings up the menu on my PC). That tells me that the bios is set correctly to boot first from the DVD drive.  I can view the files on the Window DVD which tells me that the DVD is at least compatible with my DVD drive.

I also tried the Windows installation DVD on a different PC and had close to the same problem. (That PC gave me the error that it couldn't find the device)

Is there a difference in how the system will boot a DVD over a CD?   I used the Windows disk Image burner to create the DVD from the ISO I downloaded from Microsoft.

liorkr:  Thanks for the link, but the steps assume that the DVD boots correctly.

Thanks for all the help.  I do appreciate it.
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stkoontzAuthor Commented:
remmett70.

By posting this link, are you thinking that I need to download Windows from someonewhere other than the Microsoft Website?

http://www.mydigitallife.info/windows-7-64-bit-x64-direct-download-links/ 

joensw:  The link you posted is the same as liorkr posted that assumes the DVD boots on startup.
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stkoontzAuthor Commented:
remmett70 got me headed toward a solution.  The DVDs must not be bootable.  I installed the ISO on a Flash Drive using Microsofts usb/DVD tool and windows is now installing.

Thanks,

Steve
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