Roberta Gelb
asked on
BSOD Win 7 Problem
If you could give me any guidance as to how to go about resolving this problem, I would be most grateful.
I am running a Lenovo x200 laptop with 3gb memory - Windows 7 Professional - build 7601 - SP1
I got the BSOD on Friday with a non page error. This is what BlueScreen View gave me. I have attached the actual dmp file as well.
Dump File : 081712-31075-01.dmp
Crash Time : 8/17/2012 8:20:34 PM
Bug Check String : PAGE_FAULT_IN_NONPAGED_ARE A
Bug Check Code : 0x00000050
Parameter 1 : 0x8d642000
Parameter 2 : 0x00000001
Parameter 3 : 0x83056853
Parameter 4 : 0x00000000
Caused By Driver : halmacpi.dll
Caused By Address : halmacpi.dll+5b48
File Description : Hardware Abstraction Layer DLL
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.17514 (win7sp1_rtm.101119-1850)
Processor : 32-bit
Crash Address : ntkrnlpa.exe+8e3ff
Stack Address 1 : ntkrnlpa.exe+41478
Stack Address 2 : ntkrnlpa.exe+39853
Stack Address 3 : ntkrnlpa.exe+810cb
Computer Name :
Full Path : C:\Windows\Minidump\081712 -31075-01. dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 147,136
081712-31075-01.dmp
I am running a Lenovo x200 laptop with 3gb memory - Windows 7 Professional - build 7601 - SP1
I got the BSOD on Friday with a non page error. This is what BlueScreen View gave me. I have attached the actual dmp file as well.
Dump File : 081712-31075-01.dmp
Crash Time : 8/17/2012 8:20:34 PM
Bug Check String : PAGE_FAULT_IN_NONPAGED_ARE
Bug Check Code : 0x00000050
Parameter 1 : 0x8d642000
Parameter 2 : 0x00000001
Parameter 3 : 0x83056853
Parameter 4 : 0x00000000
Caused By Driver : halmacpi.dll
Caused By Address : halmacpi.dll+5b48
File Description : Hardware Abstraction Layer DLL
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.17514 (win7sp1_rtm.101119-1850)
Processor : 32-bit
Crash Address : ntkrnlpa.exe+8e3ff
Stack Address 1 : ntkrnlpa.exe+41478
Stack Address 2 : ntkrnlpa.exe+39853
Stack Address 3 : ntkrnlpa.exe+810cb
Computer Name :
Full Path : C:\Windows\Minidump\081712
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 147,136
081712-31075-01.dmp
SOLUTION
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ASKER CERTIFIED SOLUTION
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ASKER
I think I accidently came upon the solution which may very well have been the apsx86.sys problem. I tried a number of things and finally got the PC up in Safe mode. After trying a number of solutions, I was able to update Norton and Lenovo. Unfortunately, I missed suggestions #2 and #3 which would have probably been helpful so I am accepting those two solution and I thank you both for the help
your welcome :)
http://technet.microsoft.com/en-us/library/cc957625.aspx
Try to run memory test and check your hard disk for errors (run chkdsk).