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Mac User can't Undo desktop action

Posted on 2012-08-20
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Last Modified: 2013-09-03
I have a number of Mac users who had Admin access to their computers.  As part of a new security initiative, I have been removing Admin rights from these users, and giving them Standard permissions with Parental Controls (so they can manage print jobs)  I have a number of users complaining that if they use keyboard shortcuts to copy and paste files from the server to their desktop, they cannot use the undo command shortcut to delete a file they copy by mistake without the system requesting admin rights.

I have tried disabling the parental controls to correct the issue, but it doesn't.  If they want to delete the file by dragging it to the trash, they can.  I've verified all the permissions on the user profile folders are correct.

I've tested this on a new user profile, and the problem does not occur.  So short of creating new user profiles for all of these users, what can I do?
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Question by:heisenstein
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Expert Comment

by:Xaelian
ID: 38312413
Hi can you go to: Keyboard & Mouse preferences pane of System Preferences.
It can be that the command-Z shortkey is modified, here you can restore these keys to default or you can only modify the undo shortkey.
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Author Comment

by:heisenstein
ID: 38312718
It isn't; I am able to duplicate this issue with other users who were changed from Admin to non-Admin.
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Expert Comment

by:Xaelian
ID: 38312787
What os x version?
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Author Comment

by:heisenstein
ID: 38312839
10.6.8.
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Xaelian earned 1500 total points
ID: 38315212
Can you try to do "repair permissions" on 1 machine, it can be that you missed something with your checkup of the permissions on the folders?

You can do this from the disk utility.
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Author Closing Comment

by:heisenstein
ID: 39461074
This didn't resolve the issue, but I reinstalled the OS on the machine, which did.
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