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HankFlag for United States of America

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Mac User can't Undo desktop action

I have a number of Mac users who had Admin access to their computers.  As part of a new security initiative, I have been removing Admin rights from these users, and giving them Standard permissions with Parental Controls (so they can manage print jobs)  I have a number of users complaining that if they use keyboard shortcuts to copy and paste files from the server to their desktop, they cannot use the undo command shortcut to delete a file they copy by mistake without the system requesting admin rights.

I have tried disabling the parental controls to correct the issue, but it doesn't.  If they want to delete the file by dragging it to the trash, they can.  I've verified all the permissions on the user profile folders are correct.

I've tested this on a new user profile, and the problem does not occur.  So short of creating new user profiles for all of these users, what can I do?
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Xaelian
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Hi can you go to: Keyboard & Mouse preferences pane of System Preferences.
It can be that the command-Z shortkey is modified, here you can restore these keys to default or you can only modify the undo shortkey.
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ASKER

It isn't; I am able to duplicate this issue with other users who were changed from Admin to non-Admin.
What os x version?
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ASKER

10.6.8.
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Xaelian
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This didn't resolve the issue, but I reinstalled the OS on the machine, which did.