Windows 7 sp-1 update hangs on reboot @ 15%

Posted on 2012-08-20
Medium Priority
Last Modified: 2012-08-25
I have two of my customers pc's that are failing the windows 7 sp-1 update. The one I am working on now fails after the reboot cycle. It stops @ 15%. I have let it sit there for as long as 24 hours with no change. The downloading and installing the update part appears to go ok. I have tried this by using automatic updates, manually downloading the file and running as administrator and by the ISO. I have disabled the Eset virus protection and done a selective startup of the msconfig file. Attached is the CBS log.
Question by:acstech29
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LVL 12

Expert Comment

ID: 38312133
Try installing latest windows installer or follow the link below if it helps. good luck.

Referred link :

Author Comment

ID: 38312228
I have version 5.0.7600.16992 which I believe is the latest.

Accepted Solution

acstech29 earned 0 total points
ID: 38312484
I fixed this problem. I uninstalled the Eset virus protection and the service pack installed.

Author Closing Comment

ID: 38332107
The help listed did not fix the problem and I researched and found the answer.

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