Imaging a Pc that crashes

Posted on 2012-08-20
Last Modified: 2012-08-24
I have a Acer Power FH. If I image this machine and there is spywhare on it will it reinfect the machine? After I reformat the hard drive drive and re-deploy the image?

Windows XP SP3
Acronis Snap Deploy 4

Question by:mihouser
    LVL 13

    Expert Comment

    If you reformat and reinstall from scratch you will eradicate the virus (and everything else)
    LVL 13

    Assisted Solution

    If you're cloning the machine with snapdeploy, the virus will still be there....
    LVL 77

    Expert Comment

    by:David Johnson, CD, MVP
    If the image has the malware it will still be there when you apply the image to a new or clean drive.
    LVL 14

    Assisted Solution

    yes it would be there
    better to change the antivirus on new machine and rescan it completely once the image is deployed
    LVL 91

    Assisted Solution

    did you run an AV scan yet?  if not, update the AV and let it scan
    then run mbam :       

    if you cannot boot the pc, i suggest to download the windows offline defender cd and boot from that :

    after this - try the above again
    LVL 1

    Accepted Solution

    Think about it. When you take an image of a machine it is a complete snapshot of what was on the machine. If you format the drive you wipe everything that was there. If you restore the image you restore everything that was there including your viruses.

    Nothing you did when you restore the image is affecting ANY software on the image. You get EVERYTHING back including the virus. If the image didn't restore everything it would be a useless product. You need to clean the virus.

    Of course it is also a good idea to take an image BEFORE you try to clean up the virus so that if you fail and delete stuff you didn't mean to you can at least get everything (including your pet virus) back.

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