Outlook  2010 "People Pane" opens two browser windows when any email clicked.

Posted on 2012-08-20
Last Modified: 2012-08-30
My Outlook 2010 is running on Windows 7 Pro. I have been using Outlook for several months with no trouble. Now, if I am using the "People Pane", whenever I click on an email, two browser windows immediately open.

I have now shut off the "People Pane", but I'd like to be able to use it. These pop-ups are so distracting, that I can't.

I have tried all the Outlook command switches that MS show in their help section, without success.
Question by:birwin
    LVL 47

    Accepted Solution

    IN OUtlook Go To VIew
    People Pane
    Account Settings

    Of the available Social Networks
    UNtick any / all that are selected

    then close

    This should still allow you to keep using the people pane wihtout it trying to go out to a site
    LVL 6

    Author Comment

    I checked the Account Settings for the People Pane, and nothing was checked.

    The pages that pop up have urls similar to:


    and usually show "There are no items to show in this view.", but sometimes a page will show an unformatted list of urls.
    LVL 6

    Author Closing Comment

    The comment pointed me in a direction that gave me a partial fix, but it did not actually solve my issue, nor did the poster ever reply to my follow-up. That explains the B ranking, which may be generous.

    I just switched off the "People Panes". This disables a useful feature, but at least I can use my Outlook. If you find an answer, PM me and I'll open a new question for you to answer.

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