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Outlook  2010 "People Pane" opens two browser windows when any email clicked.

Posted on 2012-08-20
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Last Modified: 2012-08-30
My Outlook 2010 is running on Windows 7 Pro. I have been using Outlook for several months with no trouble. Now, if I am using the "People Pane", whenever I click on an email, two browser windows immediately open.

I have now shut off the "People Pane", but I'd like to be able to use it. These pop-ups are so distracting, that I can't.

I have tried all the Outlook command switches that MS show in their help section, without success.
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Question by:birwin
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LVL 47

Accepted Solution

by:
apache09 earned 1500 total points
ID: 38315010
IN OUtlook Go To VIew
People Pane
Account Settings

Of the available Social Networks
UNtick any / all that are selected

then close

This should still allow you to keep using the people pane wihtout it trying to go out to a site
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LVL 6

Author Comment

by:birwin
ID: 38317620
I checked the Account Settings for the People Pane, and nothing was checked.

The pages that pop up have urls similar to:

file:///C:/Users/myUserName/AppData/Local/Temp/%7B6028BD64-6D4C-40DE-A1DA-928398949779%7D.html

and usually show "There are no items to show in this view.", but sometimes a page will show an unformatted list of urls.
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LVL 6

Author Closing Comment

by:birwin
ID: 38353076
The comment pointed me in a direction that gave me a partial fix, but it did not actually solve my issue, nor did the poster ever reply to my follow-up. That explains the B ranking, which may be generous.

I just switched off the "People Panes". This disables a useful feature, but at least I can use my Outlook. If you find an answer, PM me and I'll open a new question for you to answer.
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