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Exchange cannot be located on server and will not erase on iphone

I have a client with an Iphone 4s running IOS 5.1.1 and having a problem with two emails that they cannot delete from their exchange inbox on iphone.  Getting weird error message: "cannot be located on server and will not erase."

Should the exchange account on iphone be deleted and recreated?
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resinate
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resinate
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1 Solution
 
Exchange_GeekCommented:
Yes please, that is the best option.

Regards,
Exchange_Geek
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resinateAuthor Commented:
Could the exchange on iphone have gotten corrupted somehow?
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resinateAuthor Commented:
Corrputed by IOS update?
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Exchange_GeekCommented:
That can't be said, however the profile may have been corrupted - so its best to have the profile removed and recreated.

Regards,
Exchange_Geek
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