Cannot delete task replies from specific user in Outlook.
Posted on 2012-08-20
I've got a user who is using the task function within Outlook to send out tasks to people and as they work on them she gets replies back and ultimately the completion notice. It is working great with everyone except one user. They are in an SBS 2003 environment, the person assigning the tasks is running Outlook 2007. The person receiving the tasks and sending them back is running Outlook 2010. We have another user on the network who is running the exact same version of Outlook but they have no issues with sending/receiving tasks.
We can't do anything with the tasks once they are back in the offending the person's inbox, they cannot be moved, deleted, there are no meaningful properties, and pretty much just sit there like an eye sore. If you try to do anything to the task in her inbox it says "The operation failed. An object could not be found." I can however attach it as an Outlook item in an email but that is about it. The tasks open fine on my computer in Outlook 2010.
I've tried recreating the Outlook profile on the computer that cannot delete the tasks with no luck. There are no errors or anything on the server or the workstation in the event log. Any assistance would be appreciated.