Office 2010 > KMS count not increasing!?

Posted on 2012-08-21
Last Modified: 2012-09-26

I'm trying to get my new PCs to licence their Office 2010 via our Windows 2008 KMS server but the current count on the KMS host is stuck at 2!?

Even though it received a total of 21 requests and no failed request. Why isn't the current count increasing?

(The Windows 7 licences via KMS work fine)

Thanks a lot!
Question by:Xeronimo
    LVL 38

    Accepted Solution

    Try using this troubleshooter from the Microsoft Library:

    Author Comment

    I'm not sure what the solution was but the counter has increased to 7 by now so everything seems to work and get activated now ...

    Author Comment

    I've requested that this question be closed as follows:

    Accepted answer: 0 points for Xeronimo's comment #a38335652

    for the following reason:

    It worked. For some reason.
    LVL 38

    Expert Comment

    I object because I believe I should be awarded the points on this one.  Note that the problem was solved after the OP used the troubleshooter I recommended.

    Featured Post

    IT, Stop Being Called Into Every Meeting

    Highfive is so simple that setting up every meeting room takes just minutes and every employee will be able to start or join a call from any room with ease. Never be called into a meeting just to get it started again. This is how video conferencing should work!

    Join & Write a Comment

    Redirected folders in a windows domain can be quite useful for a number of reasons, one of them being that with redirected application data, you can give users more seamless experience when logging into different workstations.  For example, if a use…
    Outlook Free & Paid Tools
    This tutorial will walk an individual through the steps necessary to install and configure the Windows Server Backup Utility. Directly connect an external storage device such as a USB drive, or CD\DVD burner: If the device is a USB drive, ensure i…
    Polish reports in Access so they look terrific. Take yourself to another level. Equations, Back Color, Alternate Back Color. Write easy VBA Code. Tighten space to use less pages. Launch report from a menu, considering criteria only when it is filled…

    754 members asked questions and received personalized solutions in the past 7 days.

    Join the community of 500,000 technology professionals and ask your questions.

    Join & Ask a Question

    Need Help in Real-Time?

    Connect with top rated Experts

    16 Experts available now in Live!

    Get 1:1 Help Now