Outlook send/receive issue

Posted on 2012-08-21
Last Modified: 2013-03-13
Can someone please help with this issue?

Issues with Outlook 2003:
- About every (5) minutes while performing auto "send/receive" the Tray in the lower right corner displays: "Send/Receive 52% " this will display for about a minute then gives an error. When the error is clicked you have the option to see: Details". When I clicked on details, a dialog box opened with the following error: MS Exchange Server reported an error 0x8004010F. This repeats at the interval of about (5) minutes.
- twice a day, around 9:30 -10:00 AM and 2:00 PM computer gets real slow and sometimes locks up. After a reboot things run well for a while then gradually begin to slow down.

The OS is XP PRO SP3
Question by:SuperiorNetworksLLC
    LVL 21

    Expert Comment

    by:David Atkin

    What version of Exchange are you running?

    Have a look here for a possible solution:

    Check your event logs on the XP machine to see if there are any errors at this time referring to Outlook or your network connection.

    Expert Comment

    The following steps will stop the error:
    a.       Go to Tools
    b.      Send/receive
    c.       Send/receive settings
    d.      Define Send/Receive Groups
    e.      Group Name – All Accounts should be highlighted
    f.        Edit
    g.       Uncheck Download Office Address Book
    h.      Click on OK

    Author Comment

    Scorpeo asked: Which version of Exchange we are using?  It is Exchange 2007
    LVL 6

    Expert Comment

    Does this happen with only Outlook 2003 or with Outlook 2007 as well?
    LVL 21

    Expert Comment

    by:David Atkin
    Did you try the fix that Om_Compu_Technologies suggested?

    Its similar to the link I sent but done on the client side opposed to the Exchange end.

    Author Comment

    Sorry about the slow response, I've had other pressing items. I tried the suggestion from OM_Compu_Technologies and it did not resolve this issue. To answer S_K_S, this issue is only occuring on one computer in the office. There are (2) computers using Outlook 2003. The rest are using later versions.
    LVL 8

    Accepted Solution

    Try below steps.
    1) Set diagnostic logging to high for for offline adress list generation and  Rebuild Default Address list on Exchange server. Note down event viewer shows any erros while it rebuilts defualt offline adress lists.
    2) Once the Default Adress list is rebuilt, download it on the client machine where you are facing this issue.
    3) Once it is downloaded completely check if the issue still persists.

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