Asterisk question about Hunt Group

Posted on 2012-08-21
Last Modified: 2012-08-23
I'm putting together an asterisk server.  8 POTS lines.  The receptionist will answer calls at the main number and then transfer calls to the other employees accordingly.  Do I need a Hunt Group for this?  Is that something I need to configure in Asterisk?  Or does the telco do that?
Question by:pdering
    LVL 15

    Expert Comment


        You want your Telco to provide a Circular Hunt Group. An in Asterisk setup the lines as a Group and dial out through the Trunk as Gn (that's a Capital G).  

        That way you minimize potential collisions between inbound and outbound calls.


    Author Comment

    So then after I get the asterisk server going I would then forward our old number to the first number in the hunt group, then I would port our old number to our new phone line.  Correct?
    LVL 15

    Accepted Solution

    Yes,  More or less.  

        If the Hunt Group and the Main Number are with the same carrier that just have them use it as the Lead number for the Hunt Group.  But many times people will keep the number on a single separate PSTN and do a CFB/CFNA to a Hunt Group (Maybe a VoIP trunk) and be able to take it off forwarding as a backup, and also use it for an Alarm system or other outbound need.

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