Multiple computers in wireless network home. Router is Linksys E2500. The HP Officejet Pro 8500 is physically attached to a Netgear WN 2000 RPT Range Extender.
At one time scan worked but now it does not.
Windows 7 Home Premium 64 bit computer and Windows Vista Home Premium 64 bit computer. Both can print but neither will can through HP Solution Center.
I can scan if I go to the IP address of the printer in IE 192.168.1.132 and use their web utility.
I have reloaded the software and in the wizard I get the message:
"Network Diagnostics. Problem found with your network.....
The PC and the printer are connected to different networks(248129xxxx and 204E7F75Fxxx. They must be connected to the same network. This can happen when you use the manufacturer's default network name....
The wizard fails yet I am still able to add the printer via Add a Printer in control panel. It will print but not scan.
So the printers can print but not scan and they are using the same Gateway it appears 192.168.1.1.