Storage Server 2003 crashes copying large file to MD1000
Posted on 2012-08-21
We have a Dell MD1000 Raid 5 array attached to a Dell PowerEdge 2950 running Storage Server 2003 with a PERC 5/E internal card connected with a short SCSI cable. We can copy large (over 2GB) files to/from the internal hard drives in the 2950 but as soon as we try to copy it to the MD1000 it gets a bit past halfway and locks the server up. When I mean locks up, it locks hard and we are unable to run the task manager or CTRL-ALT-DEL. We have to do a hard shutdown to get back into the server.
The Dell server administrator shows that the RAID array, hardware, firmware, drivers are good and there's no errors there or the event logs. Unfortunately when it locks up there's no way for me to see what is going on with the performance logs or processes to start a diagnosis.
All the drivers and firmware are updated to the latest available on Dell's website. OS is updated with all patches and service packs. Server is not virtualized and the drives are all NTFS.
Anyone have ideas or suggestions for troubleshooting?