[Webinar] Streamline your web hosting managementRegister Today

x
?
Solved

Some terminal server users prompted for username when sending from word, excel etc.

Posted on 2012-08-21
4
Medium Priority
?
427 Views
Last Modified: 2012-09-12
Hi,

I have encountered an issue where some users are getting prompted for username and password when sending an email from Word, Excel, Onenote etc.
It is not everyone but it is a couple of users at the moment so I don't think it is necessarily a corrupt profile but something else.
Has anyone seen this before?
0
Comment
Question by:workingtechnology
  • 2
  • 2
4 Comments
 
LVL 38

Expert Comment

by:Hypercat (Deb)
ID: 38321507
What email application is running on the terminal server, and can they open their own mailboxes when they're in a terminal session?
0
 
LVL 1

Author Comment

by:workingtechnology
ID: 38322967
They are using outlook. Outlook can be opened by itself and can be used no problem. They cannot send from excel etc whether outlook is open or not.
0
 
LVL 38

Accepted Solution

by:
Hypercat (Deb) earned 1500 total points
ID: 38325011
Check the Outlook profile and make sure that "Always prompt for logon credentials" on the Security tab (More Options/Security tab) is NOT checked. Also make sure that "Negotiate Authentication" is selected as the network security option on that same tab.

When they enter their logon credentials, does it work?
0
 
LVL 1

Author Closing Comment

by:workingtechnology
ID: 38393375
This issue appears to have disappeared. I wouldn't be surprised if it was some update and a restart that fixed it. Points should be given as the suggested solution would be a good place to look and may fix other peoples similar issues.
0

Featured Post

Never miss a deadline with monday.com

The revolutionary project management tool is here!   Plan visually with a single glance and make sure your projects get done.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Excel can be a tricky bit of software to get your head around. Whilst you’ll be able to eventually get to grips with the basic understanding of how to get by, there are a few Excel tips that not everybody will even know about let alone know how to d…
In this post, we will learn to set up the Group Naming policy and will see how it is going to impact the Display Name and the Email addresses of the Group.
Have you created a query with information for a calendar? ... and then, abra-cadabra, the calendar is done?! I am going to show you how to make that happen. Visualize your data!  ... really see it To use the code to create a calendar from a q…
Enter Foreign and Special Characters Enter characters you can't find on a keyboard using its ASCII code ... and learn how to make a handy reference for yourself using Excel ~ Use these codes in any Windows application! ... whether it is a Micr…

607 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question