Memory Leak with clipboard function XenApp 6.5
Posted on 2012-08-21
I have an issue with a Windows 2008 R2 virtual server (with 20GB memory) running XenApp 6.5 - server is hosted on VMware platform.
I have published a desktop to a user who is copying contents of a PDF via Adove Reader via the 'take a snapshot feature' and pasting directly into a Word 2010 document. During this workflow the memory on the host server build to 75% and is not recovered after the user logs off. I have been monitoring using process explorer and the memory usage processes only add up to around 4GB but shows 'physical usage' as 75% (of 20GB memory the server has).
Does anyone have any suggestions on how to go about fixing this? Thanks in advance for your advice.
Update: Have just run Sysinternals RamMap and found 13GB used by 'Driver Locked' - I see this could be related to VMware Tools.