Configure user passwords to never expire in Office 365

Posted on 2012-08-22
Last Modified: 2012-08-22
Hello Experts

Our company uses Office 365 for email, sharepoint, lync, etc..

Although it is against best practices, we would like to set our user passwords to never expire.  Researching this requirement has let me to the following article by Microsoft:

Configure user password to never expire

I have followed the article and configured all users in the domain with a password that never expires.  When running the cmdlet Get-MSOLUser | Select UserPrincipalName, PasswordNeverExpires, this setting is confirmed for all account.

However... in the article there is a note that states:

"Only passwords for user accounts that are not synchronized through directory synchronization can be configured to never expire."

I have contacted Office365 support and they have confirmed that my users account passwords are set to never expire and that even tho we are in a Directory Synchronization  setup the passwords WILL NOT expire.

I'm a little skeptical about this.  A Microsoft support tech is contradicting the support article.

So I am coming to the EE community for the tie breaker.  Any experts out there who are using Office 365 Exchange in a Directory Synchronization setup and have set their users password to never expire that can confirm that the passwords will indeed not expire in 90 days??

Question by:silsuba
    1 Comment
    LVL 1

    Accepted Solution

    We had the same issue in our enterprise and we configured all accounts to never expire in office 365 as well, but we do have password expiration in AD only.

    So password sync goes one way; that is, thru AD. In other words, when a user changes his/her password thru AD, it gets sync with office 365 by DirSync instantly.

    So far disabling password expiration in office 365 for all users has been working for us since we have control over it with AD now.

    So the answer to you question, is yes, you should be good.

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