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lost contacts from Entourage 2008 and in Exchange 2003

Posted on 2012-08-22
Medium Priority
Last Modified: 2012-08-22
The boss has a MAc with Entourage 2008, we have a MS domain with exchange 2003.

He also has a mac book pro, which we just happened to be working on when this occurred, the laptop had the previous week lost the ability to synch. with Exchange.  

So while i was trying to figure out why this mac book  pro could not talk with the exchange server, all the contacts for the Boss's account were erased or deleted somehow.

What i want to know is the best way to get the contacts back. I have daily backups of the infomation store, should i just restore the contacts that way and then pull them back onto the Bosses desktop and iphone via synch'ing them? And question 2 how the heck could this happpen? Is it just coincidence i was working on the Mac book pro when all the contacts got   erased? the contacts are still on the mac book pro, as it still cannot connect to the exchange server.  

TIA,   Bill
Question by:wallis34
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LVL 20

Expert Comment

ID: 38320312
I'd try to export the contacts from the Mac Book and import them on the Mac.

Author Comment

ID: 38320486
I would except i can't get the Mac book to connect to our exchange server
LVL 20

Accepted Solution

strivoli earned 2000 total points
ID: 38320555
Since you wrote that contacts are still on the Mac Book I would try to export these contacts from the off-line Entourage.

Author Closing Comment

ID: 38320655
Yes i did pull the contacts from the mac book, that is a good idea, thanks!
LVL 20

Expert Comment

ID: 38320798
You are welcome. Have a nice time!

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