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Paul HuxhamFlag for United Kingdom of Great Britain and Northern Ireland

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Mailstores growing as Deleted Items remain in "Recover Deleted Items" list indefinately

I have an Exchange 2003 server (Enterprise Edition SP2) with around 8 mailstores on it.  Each of the mailstores are configures to with the "Keep deleted items (days)" setting set to "7".

However, users with mailboxes on those 8 mailstores are still able to recover deleted items long after the 7 days.  In fact, deleted items remain in the "Recover Deleted Items" list forever.

This is causing my mailstore sizes increase by around 120% over the last year.  This problem exists with all 8 mailstores on that server, but does not happen with other Exchange servers I have which are configured in the same way.

Any help appreciated!
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Manpreet SIngh Khatra
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Check for the free space checking event 1221 ... maybe this database doesnt has any White space.

How many mailboxes on this Database\Server ?

- Rancy
If the data is in users mailbox or Deleted items i dont think you can do much until you run with reducing the Dumpster vaule .....
Hope there is some restriction on users mailbox size :)

- Rancy
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There are around 20 mailboxes in each of the 8 mailstores, so only around 160 mailboxes on the whole server.  Very low usage!
Doesnt much matter to size of mailbox ..... i have seen 2 Mailboxes on a single store wit 78GB size all used ...... what do you see if you add the size total in ESM for all users on a mailbox compared to Database size ... will give an idea of the total Dumpster and also check 1221 for those Databases.

- Rancy
All mailboxes in one of the mailstores comes to 11GB, but MDB file size is 44GB, no mailboxes more than around 3GB, most less than 1GB.

There are no events in any of the Event logs with event ID 1221.
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Paul Huxham
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Ewww ..... good lets wait for 1221 and we might need downtime on Weekend to free the space ..... if Online Maintenance doesnt runs the White space cannot be reatined meaning that the free space cannot be re-used for new emails and database size will keep on increasing :(

Your most welcome and hope to see your response :)

- Rancy
This was the cause of the problem!