Word 2007-> Contacting the Server for more information. Press ESC to cancel.

Posted on 2012-08-22
Last Modified: 2012-08-23
I opened an html file in Word 2007, saved it as a DOC.  I'm just trying to format it so that I can print it on a single page. Everytime I make a change to the doc (ie. delete a line of text), I get that message at the bottom of the screen and I sit and wait, ESC doesn't respond right away.

How can I stop Windows from going to the online server, and why would it need to go there anyway?

If this is only caused by hyperlinks, how can I get rid of all hyperlinks in one shot, or get rid of all references to any web page in one shot?

Question by:Missus Miss_Sellaneus
    LVL 18

    Expert Comment

    As a quick solution you can modify your hosts file with the following line:

    where is the site of the links in the document.

    This means all traffic from your PC to that website is directed back to your local computer.

    This will be easier than dealing with Word and blocking all the links.

    The hosts file is located in C:\Windows\System32\Drivers\etc by default, and can be edited in notepad.
    LVL 13

    Author Comment

    by:Missus Miss_Sellaneus
    Doesn't that I would have to save the original HTML while saving all the connecting pages & subfolders (in Firefox it would be "Save as Web Page, Complete")? And then I would have to put the .doc into the same parent folder and keep all the supporting folders?  I don't want to do that. I just want a single .DOC that I can move around without a problem.
    LVL 18

    Accepted Solution

    No you won't have to do that.
    Word appears like it is trying to connect to the Internet to update something in the document. Simply blocking its ability to connect to the Internet for that domain is fine.

    For example, if you want to block and you would simply put the following in the hosts file

    That would block everything in that domain.

    When checking the Internet for a website, the system checks if it is listed in the hosts file first, then to the network (your server/router/firewall if in a network), then a remote DNS server etc. It stops as soon as it finds a match. So having a match in the hosts file means it won't look anymore.
    As the hosts file states, which is the local computer, it cannot actually find the website so doesn't load anything.
    This is a method to help prevent malicious software from infecting your system. They may be on your computer, but they can't communicate with their servers so the damage is minimised.

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